Tried to communicate when the unit may be ready for a potential early check in, by emailing the host.I tried twice to inquire and received back a copy and paste reply 2 times, that guest were checking out the day we were to arrive and they would let us know when it was ready.The host never acknowledge my emails.We were waiting in the driveway around 3:00 (check in is 4:00 no cleaners present), one person we were traveling with called a number in the front yard, it was then that we were told the unit was ready.The unit served our purpose for one night, it was clean. If it was an extended stay, it could have been a little frustrating. The first of our group, upon entry, fell into the kitchen over a risen "curb", we put something in the entry way as a warning.The unit has at least three other elevations throughout so you must be very cognizant of moving around inside.The pool is really nice.