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“The curtains that are darker need to be able to go across the window so the lights from outside do not come in. Hard to sleep with parking lot lights on. ”

“Beds in our room were made, but the bathroom and floors were not cleaned when we arrived. Needed a very deep clean-the refrigerator and microwave were dirty. Had to request towels as we only had 1. The other family we were with had to do the same. The pool was like ice water and we ended up having to go to the community center with a heated pool. Even the kids couldn’t enjoy it because it was too cold. Breakfast was sparse and not desirable.”

“Nicest place in Madison ”

“There was bed bugs. We immediately left but have been fighting for a refund. There was stains all over the mattress and it was gross.”