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"Hot tub was great breakfast was good"

"The rooms are not suites at all, beds hard and uncomfortable. Kitchen rooms have a refrigerator microwave and a sink - I would not call that a kitchen! Name indicates waterfront and there is no water. "

"Great staff who are always accommodating!"

"What an excellent stay at this! Grateful to Terrance for his assistance. He was wonderful! Highly recommend this hotel and spa! "

"Clean room. Shower pressure was low. "

"Here is a **slightly refined version** including that detail: **Review:** During check-in, I was told there was an elevator to access the second floor. However, after searching around the property, I couldn’t find one. Later, when I checked with other staff members, they informed me that there is actually no elevator. Because of this, I had to carry my heavy bags upstairs myself, which was quite hectic after a long day of travel. It would be helpful if the information shared at check-in was accurate, especially for guests traveling with luggage. "

"Well kept and clean. Loved my stay. "

"We enjoyed our stay of 4 nights. Check in with Monique was great! She made us feel welcome and got us to our spacious, corner room fast. The complimentary breakfast was good. My only complaint is with housekeeping. For 4 nights we received one room clean and dishes were left in the sink unwashed and we noticed the sheets had not been changed and the carpets were not vacuumed."

"My 4 year old loved her kids ‘den’ and the painted picture of the furry characters on the wall. As the place is clearly aimed at children a step stool for the sink and a flip down child sized toilet seat would have been good considerations. Water park floor and floors throughout the hotel were not clean but hardly surprising given the number of people there. It was so loud! We had to shout to hear each other most of the time. If you have sensory issues or want to eat reasonably healthily (not too much grease and sugar) plan accordingly! Plenty to do there and early check in was pleasantly easy and free!"