克里夫兰布里阿代勒绿地高尔夫球场附近酒店

“room is not clean”

“We checked in at approximately 4 PM. We were assigned a room on the first floor. They don't have screens in their windows so there were flying insects in the room(the area has a bug called a Midge). There were a handful of them smashed on the counter of the bathroom and on the walls as the window was left open before we arrived. Also, the TV did not work at all except for the guide, but you could not change channels or adjust the volume. The sheets and pillow cases were stained. I do believe……

“N/a”

“Kool”

“Good service.”

“booked a room with a jacuzzi. i was really looking forward to it but it was leaking when i tried to use it. I was asked to turn it off and maintenance would get to it the next day. maintenance never got to fixing it during my stay and I didnt get to use what i payed for”

“My room was missed cleaned for a few days. Otherwise hotel staffs are friendly. ”

“Every night there are teenagers screaming in front of my room while my child tries to sleep. Motel staff does nothing to help us out. ”

“Great location, Very clean, courteous and helpful staff.”

“This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one……

“We booked through Expedia for 3 nights. Because of a medical emergency requiring us to drive 10 hours back to RI we had to leave a day earlier than expected. We experienced this emergency on Saturday evening and so informed the desk clerk. We were told we needed to call Expedia since we did not give them 48 hours advance notice. We called Expedia explained the situation and they emailed the hotel to support our situation. We were told by the front desk that only the manager could make an……

“This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.”

“Staff was amazing very nice and pleasant”

“Good experience for the stay. Room is clean and tidy although a bit old. Staff is friendly and helpful. However, shuttles service is not sufficient and had missed to pick us up for three times.”