I stayed in the chalet with my 3 daughters (11,12,14) for a mother daughter ski weekend after Thanksgiving. We had a great time.
Pros:
- Location was convenient. Would have been more so if the Milly lift was open, but since it was early season we did need to drive to the main lifts (1 min drive but too far to carry the gear).
- Lodging was nice. We liked the gas fireplace, the convenience of having 2 TVs (one in master bedroom, 1 in den), and an eat-in kitchen. Hot tub was also nice and since no one else was staying there we got to enjoy it ourselves.
- Owner/ rental company was quick to respond to issues.
- Washer/dryer in unit is a plus for ski trip.
Cons:
- The chalet uses codes for everything and the codes are all different and were spotty. For example, our ski locker code worked the first day but not the second so we stored our gear in the car during the second night. Luckily our car was big enough. We also had issues with the hot tub codes, which meant we only got to use the hot tub on the second day and missed a day of use. The owner was responsive when we contacted them though.
- Not enough bedding. The chalet said it sleeps 4, but there were no sheets for the pullout sofa. Since we were flying from out of town to ski in Utah we couldn't travel with all our own linens. For something of this price, I would have expected basic linens.
- Master bed while big (king size) was not particularly comfortable, same with pillows.
- There was a hot plate but I couldn't figure out how to turn it on (either not working or user error) so we were limited to microwave meals.
- I requested late checkout and got charged for it. Given that no one else seemed to be arriving that day and there had been issues with the hot tub code & ski locker access, etc., I think it would have been more appropriate to comp the late checkout. I understand the owners need to make money but I think it would have been better customer service to comp in this case.
Overall, we had a great time at the chalet, it was convenient & the rental people/owner were helpful. Brighton is an awesome place to ski, and I would definitely come back.