地平线酒店地处布莱顿的滨海,位于娱乐区内,并且位于海滩。想要外出活动的旅客可逛逛布莱顿码头,所有旅客都可前往布赖顿海滩和South Downs National Park (南唐斯丘陵国家公园)欣赏自然景观。在美国运通社区体育场参加一场活动或游戏,腾出时间,参观不容错过的热门景点布莱顿码头。您可选择滑水、帆板运动和帆船运动,抓紧上佳机会外出体验周边的水域,或者您也可以就近选择山地骑行,体验冒险之旅。
Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.
真实旅客
2022 年 12 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2022年12月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Actual picture of horizon
Hi,
I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number.
I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from hotels.com assistance i got a chance to let inside.
I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property.
Let this not happen to anyone again
Thanks
真实旅客
2022 年 11 月入住 1 晚
2/10 糟糕
Matthew
2022年11月30日
Matthew
2022 年 11 月入住 2 晚
2/10 糟糕
Christoffer
2022年11月29日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hemsk vistelse.
Ett hemskt hotell som bara har en bra sak och det är läget.
Allt annat är hemskt.
Mögligt badrum.
Iskallt i rummet pga fönster som knappt är stängda och värmen är avstängd.
Gick inte att få varmt vatten varken i duschen eller i handfatet.
Christoffer
2022 年 11 月入住 2 晚
8/10 还可以
Gary
2022年11月27日
Gary
2022 年 11 月入住 1 晚
4/10 很差
Sandrine
团体旅客
2022年11月24日
满意:员工和服务
不满意:住宿条件和设施
No value for money
Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!
Sandrine
2022 年 11 月入住 1 晚
6/10 一般
Ashley
2022年11月22日
Ashley
2022 年 11 月入住 2 晚
2/10 糟糕
Melanie
与配偶出行
2022年11月21日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.
Melanie
2022 年 11 月入住 2 晚
4/10 很差
Elliot
2022年11月20日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff were really friendly but there are no staff in the property after 8pm.
Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am.
Room smelt of smoke and not very clean. Mold on the walls in the bathroom.
Comfortable mattress but awful pillows.
Awful WiFi.
Wouldn't stay here agaun