住宿内部

关于芒特格拉瓦山旅馆的点评

3 out of 5
芒特格拉瓦山旅馆
2/5 Howsan Street, Mount Gravatt East, QLD

点评

9.6

绝佳

10 分 - 超赞。72 条好评,共有 85 条点评" "
8 分 - 还可以。7 条好评,共有 85 条点评" "
6 分 - 一般。4 条好评,共有 85 条点评" "
4 分 - 很差。1 条好评,共有 85 条点评" "
2 分 - 糟糕。1 条好评,共有 85 条点评" "

9.6/10

清洁度

9.8/10

员工和服务

9.6/10

服务设施

9.4/10

住宿条件和设施

9.6/10

环保

点评

2/10 糟糕

jan

不满意:员工和服务
My flight was cancelled So I could not make it as it was nonrefundable They did not want to consider any discount for next day Which was requested by expedia. lost the full a.ount and booked other hotel
2024 年 2 月入住 1 晚
Owner 于 2024年02月22日 的回复
Unfortunately we can't be responsible for flight cancellations. We would suggest in future taking out travel insurance or claiming from the airline, who are responsible for covering hotel when flight is cancelled. We received no notification of any kind regarding this cancellation and also no communication from Expedia or yourself. We were fully booked out the following evening so we could not have accommodated you the following evening. If Expedia have told you they requested a discount this is incorrect they would have seen we had no availability as fully booked being a small boutique guest house.

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay, responsive owners
This was an excellent sharehouse/guesthouse experience, where the owners are responsive, the rooms are very pleasant, and the location is very convenient for public transport with many nearby amenities. An excellent place to stay while keeping costs under control, particularly for longer periods, if visiting Brisbane.
2023 年 10 月入住 4 晚
Owner 于 2023年11月5日 的回复
Thanks David for your awesome review, we are glad you enjoyed staying at our convenient guesthouse.

10/10 超赞

Craig

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quiet clean property with very good facilities. Aeron and Carl were fantastic hosts, were there for you without imposing. Nothing was too much trouble. Will definitely return again.
2023 年 10 月入住 2 晚
Owner 于 2023年10月19日 的回复
Thanks for your wonderful review. See you again next time you are in Brisbane.

10/10 超赞

Sharon

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our hosts were very nice and attentive. Very knowledgeable about the area and hospitable. Would have no hesitation in staying there again.
2023 年 9 月入住 3 晚
Owner 于 2023年09月26日 的回复
Thanks so much Sharon. It was a pleasure meeting you and Angela.

10/10 超赞

Selena

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very handy location
2023 年 9 月入住 3 晚
Owner 于 2023年09月24日 的回复
Thanks for your great 5/5 review. See you next time you are in Brisbane!

10/10 超赞

Monika

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hosts and clean, quiet place to stay at. Would definitely stay there again.
2023 年 7 月入住 1 晚
Owner 于 2023年07月29日 的回复
Thanks for your wonderful 5/5 review. See you again next time you are in Brisbane.

10/10 超赞

Edward

满意:清洁度、员工和服务、住宿条件和设施
Hosts were friendly and accommodating. A great place to stay.
2023 年 7 月入住 1 晚
Owner 于 2023年07月21日 的回复
Thanks Edward it was lovely to meet you. See you next time you are in Brisbane.

8/10 还可以

Stephen

满意:清洁度、员工和服务、住宿条件和设施
Very acceptable. Parking was tight, but the facilities and people were good
2023 年 7 月入住 1 晚
Owner 于 2023年07月10日 的回复
Thanks for your great review! See you next time you are in Brisbane.

10/10 超赞

Roslyn

满意:清洁度、员工和服务、住宿条件和设施
Nice to stay with such friendly people
2023 年 7 月入住 1 晚
Owner 于 2023年07月10日 的回复
Thanks for your lovely review! It was great to meet you.

10/10 超赞

Emlyn

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The owners clearly took great pride in the cleanliness and presentation of this property. Thankyou.
Owner 于 2023年07月3日 的回复
Thanks Emlyn for your wonderful review. We hope to see you again next time you are visiting Brisbane.

10/10 超赞

Grant

满意:住宿条件和设施,员工和服务
Top people respectful helpful just good host!
2023 年 5 月入住 2 晚
Owner 于 2023年05月28日 的回复
Thanks for your fantastic 5/5 review. It was great to have you as a repeat guest!

8/10 还可以

Toni

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hosts! Thanks for having us :)
2023 年 3 月入住 3 晚
Owner 于 2023年04月8日 的回复
Thanks Toni for your great review., It was great to meet you.

10/10 超赞

Lex

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Owner 于 2023年04月28日 的回复
Thanks for your 5 out of 5 review! Much appreciated.

6/10 一般

Joeli

满意:清洁度、员工和服务、住宿条件和设施
You cannot access the bathroom after 10pm as you have to be considerate of the other occupants to the premises.
2023 年 3 月入住 1 晚
Owner 于 2023年03月20日 的回复
Hi Joeli, This is incorrect. The 3 guest toilets are available 24/7 however being a small boutique property we do request that guests are considerate of other guests and respect our quiet hours from 10pm - 6am and keep the noise down between those hours by considering a shower before 10pm or just showering in the morning. This is to ensure a good night's sleep for everyone which is much appreciated by all. thanks

10/10 超赞

Margaret

与家人出行, 商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Aeron and Carl were wonderful hosts! Answered text messages promptly, alleviating stress when late check-in was required due to late flights. They were very keen to please, serving great coffee and breakfast. Quiet area during the night, air-conditioning in room allowing a good sleep.
Owner 于 2023年03月16日 的回复
Thanks Margaret it was great to meet you and Chelsea! We hope to see you again in Brisbane sometime!

10/10 超赞

Hamish

2023 年 1 月入住 2 晚
Owner 于 2023年03月7日 的回复
Thanks for your 5/5 Review

10/10 超赞

Everett

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This guesthouse is the best house.
The facilities are all on point with the ad, with good WiFi, great common areas, a comfortable bed, a very nice location outside the city, and also excellent access to transit. The hosts provided perfect recommendations and guidance to help you get around and explore the area. As an aside, I have a fairly extensive travel resume but this was my first guesthouse experience and have to say I came as a guest, but felt I left with two new friends. So welcoming and hope to keep in touch with Aeron and Karl. You will be lucky to meet them.
2023 年 1 月入住 2 晚
Owner 于 2023年01月10日 的回复
Thanks Everett for your wonderful review! We are glad you enjoyed your stay and time in Brisbane. It was great to meet you and yes definitely stay in touch!

10/10 超赞

Elke

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Der Empfang durch den Gastgeber war sehr freundlich. Die Unterkunft liegt in einem ruhigen Stadtteil von Brisbane, das Zentrum ist sehr gut öffentlich und mit dem Auto zu erreichen. Das Zimmer ist gemütlich eingerichtet, die Betten sind komfortabel . Es ist sehr angenehm, dass der Gastgeber ein Frühstück anbieten. Wir erhielten gute Restaurant- und Shoppingtipps. Wir können die Unterkunft nur weiterempfehlen! 👍
Owner 于 2023年01月6日 的回复
Vielen Dank für Ihre wunderbare Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt so genossen haben. Sichere Reisen für den Rest Ihrer Reise und zurück nach Hause!

4/10 很差

Fayez

团体旅客
不满意:员工和服务、服务设施、住宿条件和设施
no
Owner 于 2022年12月30日 的回复
Thank you for your review.

10/10 超赞

Milton

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Hospitable managers that have a clean and convenient location.
2022 年 11 月入住 2 晚
Owner 于 2022年11月18日 的回复
Thanks for your great review. It is much appreciated!

10/10 超赞

Soufiane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent séjour, la maison est très bien équipée, propre, proche des transports, les hôtes sont très accueillants et vous donneront des conseils utiles. Je vous le recommande fortement
2022 年 11 月入住 7 晚
Owner 于 2022年11月16日 的回复
Merci pour votre merveilleux commentaire. Ce fut un plaisir de vous accueillir. Nous vous souhaitons de voyager en toute sécurité en Australie

8/10 还可以

Bernard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hosts and breakfast is aways appreciated
2022 年 11 月入住 2 晚
Owner 于 2022年11月14日 的回复
Thanks Bernard it was lovely having you both stay. See you next time you need a place in Brisbane.

10/10 超赞

Diane

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The accommodation was very clean you feel right at home when you walk in both guys were always willing to serve you and offer any help you needed which you don't get in a normal motel
2022 年 10 月入住 2 晚
Owner 于 2022年10月13日 的回复
Thanks Diane, It was lovely meeting you and Alan. We are glad you enjoyed your stay and we could assist with things. See you next time you are in Brisbane.

10/10 超赞

Matthew

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value place to stay in Brisbane. Very friendly personal experience
2022 年 8 月入住 1 晚
Owner 于 2022年08月30日 的回复
Thanks Matthew for your wonderful review. It was a pleasure having you and Archie stay. See you next time you are in Brisbane.

8/10 还可以

Stephen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚
Owner 于 2023年03月16日 的回复
Thanks for your 4/5 review

10/10 超赞

HARUKA

与家人出行
满意:清洁度、员工和服务、服务设施
オーナーの方がとても親切でした。 室内もとてもきれいで快適に過ごすことができました。
2022 年 7 月入住 3 晚
Owner 于 2022年08月1日 的回复
素晴らしいレビューをありがとうございます。 お会いできてよかったです。

10/10 超赞

Nicholas

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay, safe and quiet. We've recommended it to friends and family.
2022 年 7 月入住 8 晚
Owner 于 2022年07月27日 的回复
Thanks for your wonderful review and recommending us!

10/10 超赞

Ronnie

满意:清洁度、员工和服务、住宿条件和设施
Enjoyable stay and Friendly Host
Excellent stay. Highly recommend this guesthouse.
2022 年 7 月入住 1 晚
Owner 于 2022年07月19日 的回复
Thanks Ronnie, for your wonderful review. It was great to meet you. Look forward to seeing you again in the future!

10/10 超赞

Colin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hosts are lovely. Would not hesitate to stay again
2022 年 7 月入住 1 晚
Owner 于 2022年07月5日 的回复
Thanks so much for your lovely review!

6/10 一般

Hellen

与配偶出行
满意:员工和服务,清洁度
It was nice and clean, homely vibe but only problem is the walls are not sound proof
2022 年 7 月入住 1 晚
Owner 于 2022年07月4日 的回复
We do operate quiet hours from 10pm -6am to be considerate for other guests to ensure all guests have a restful nights sleep which the vast majority of our guests really appreciate. Unfortunately we are not like an expensive hotel where you pay extra for having more soundproofing in the walls and can make noise into all hours of the night and early morning. Thanks for your feedback.

10/10 超赞

Marcus

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Mt Gravatt guest house was first class. The owners Aeron and Carl, were amazing hosts. Nothing was a problem. Always helpful. The room was neat , clean and tidy on arrival. 5 stars. Regards Marcus and Oya
2022 年 5 月入住 4 晚
Owner 于 2022年06月9日 的回复
Thanks for your wonderful review it is very much appreciated!

10/10 超赞

Duc

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and great host overall. Bonus point for parking space.
2022 年 3 月入住 1 晚
Owner 于 2022年03月20日 的回复
thanks for your wonderful review it is much appreciated!

10/10 超赞

Zobia

商务旅客
满意:员工和服务、服务设施、住宿条件和设施
The guest was very friendly, helpful and caring.
2022 年 2 月入住 1 晚
Owner 于 2022年03月7日 的回复
thanks for your wonderful review

10/10 超赞

Christine

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was clean tidy and comfortable. Hosts were great.
2021 年 11 月入住 1 晚
Owner 于 2021年11月3日 的回复
Thanks for your wonderful review! It's much appreciated

10/10 超赞

Lloyd

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly hosts and clean place. Much appreciated the privacy and being able to get some much needed shut eye. Neighbours a bit loud if in front room but nothing too hectic.
2021 年 10 月入住 1 晚
Owner 于 2021年10月7日 的回复
Thanks for your wonderful review Lloyd.

10/10 超赞

Marek

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thanks for a nice stay - Halina & Marek
We spent 5 nights here. Conditions worth emphasizing- cleanliness everywhere, very comfortable bedroom, large wardrobe. Access to the terrace, kitchen, cozy and family atmosphere. You can use infrared sauna and SPA. In addition to very good living conditions, the greatest advantage of this guesthouse are the hosts : extremaly nice, friendly and helpful, always smiling. We higly recommended this place, next time we'll only stay here. We'd like to add that the place has a great location, close to shops, caffes and bus stops. We thank you for a fantastic stay.:)
2021 年 6 月入住 5 晚
Owner 于 2021年06月30日 的回复
Wow! Thank you so much for your wonderful review! It was a pleasure having you stay and we enjoyed our conversations and are glad you enjoyed all the facilities and cleanliness. See you next time!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 3 月入住 1 晚
Owner 于 2021年04月8日 的回复
Thanks for your wonderful 5/5 review!

10/10 超赞

Matthew

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place to stay
Aeon and Karl made us feel very much welcomed. And were knowledgeable on restaurants and surrounding tourist attractions. The place was wonderfully clean and very quiet .We would very much recommend this as a wonderful place to stay Matthew and Sarah
2021 年 1 月入住 1 晚
Owner 于 2021年01月31日 的回复
Thanks Matthew and Sarah it was lovely to meet you both. We look forward to seeing you again sometime

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Homely feel, very welcoming
Big thanks to Aeron and Karl for making me feel welcome into their home. Enjoyed privacy and security in my bedroom but also friendly company in the lounge/dining areas. Clean bathroom. Very quiet. Satisfying brekkie. Very convenient and quick into Brisbane with a car. Would stay again
2021 年 1 月入住 5 晚
Owner 于 2021年01月15日 的回复
Thanks James for your great review. We love 10/10! See you next time you visit Brisbane. Safe travels!

10/10 超赞

Brian,Maryborough Qld Australia

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The hosts were very amenable and did everything possible to make our stay comfortable and enjoyable. The amenities were super clean, beds and linen were clean and comfortable. Our friendly hosts provided us with helpful local information which helped two country travellers. I highly recommend this guesthouse to any traveller.
2020 年 11 月入住 1 晚
Owner 于 2020年12月12日 的回复
Thank you for your wonderful review it is much appreciated.. We look forward to seeing you again next time you are in Brisbane.

8/10 还可以

Peter,Darwin

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value place for an overnight stay on the south side of Brisbane. Very personal hospitality and very good breakfast.
2020 年 8 月入住 1 晚
Owner 于 2020年08月14日 的回复
Thanks Peter for your wonderful review. It is much appreciated. We look forward to seeing you another trip to Brisbane.

10/10 超赞

John,Canberra, Australia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
As I used to live in Mount Gravatt and also work at Griffith University, the location is familiar to me, and handy for visiting old friends and colleagues.
2020 年 7 月入住 7 晚
Owner 于 2020年07月24日 的回复
Thanks for your wonderful review John, it was great having you stay. We are glad you enjoyed your stay. See you next time you are in Brisbane!

10/10 超赞

Colin,Sydney

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thanks for your hospitality & service. Would recommend.
2020 年 2 月入住 1 晚
Owner 于 2020年03月1日 的回复
Thanks for your wonderful review. We love receiving perfect scores.

10/10 超赞

philip

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location and caring hosts
Great hosts, great facilities, sumptuous breakfast and very handy location Our hosts went out of their way to support us with whatever we needed, directions, recommendations on shopping and eating and coffee houses.. Practical, quiet and functional facilities and lovely chats about travel.. tips and ideas for the next legs..
2020 年 2 月入住 4 晚
Owner 于 2020年02月27日 的回复
Thanks Philip it was great to meet you. We enjoyed having you stay! I hope you enjoy the rest of time in Australia.

10/10 超赞

真实旅客

2020 年 1 月入住 1 晚
Owner 于 2020年01月24日 的回复
Thank you for your 5/5 review!

10/10 超赞

Meredith

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The friendliness, tidiness etc of Guesthouse. Nothing to much for the staff.
2020 年 1 月入住 2 晚
Owner 于 2020年01月22日 的回复
Thanks for your wonderful review. We are glad you enjoyed your stay, it was great to meet you.

10/10 超赞

真实旅客

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Karl and Aeon were like friends, they made my stay pleasant and enjoyable. Relaxed and helpful. I am relocating to Brisbane from Melbourne they made the first five nights a breeze Highly recommended. Thanks guys
2020 年 1 月入住 5 晚
Owner 于 2020年01月10日 的回复
Thank you for your wonderful review. It was great to meet you. We are glad we could make your transition to brisbane smooth for you.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 2 晚
Owner 于 2019年12月10日 的回复
Thanks for another wonderful 5 out of 5. wishing you good luck on your future travels.

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Aerron and Carl made us feel very welcome, the place was very clean and the area was nice. Thankyou very much for a great stay!
2019 年 11 月入住 1 晚
Owner 于 2019年11月27日 的回复
Thanks for your wonderful review we are glad you enjoyed our high standards of cleanliness and the local area. It was great to meet you!

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It catered to my needs and very affordable, it was also close to where I was doing business. I will recommend it to friends and family if they need to be in that area.
2019 年 11 月入住 1 晚
Owner 于 2019年11月25日 的回复
Thank you for your wonderful review. We are glad you enjoyed your stay and how affordable we are.