When I arrived in my room, the smell was unbearable, the windows didn't open, the air conditioner was rattling, there was no fitteded sheet on the bed, just a flat sheet thrown on it, there were traces of bed bugs when I inspected the mattress and I hadn't even looked at the bathroom. I grabbed my things are went back to the desk where she refused a refund. Horrible experience all around. I won't even go on about the outside of the building because I was still willing to give it a chance at that point.