大堂
查看供應

布魯塞爾阿林伯格大廣場 NH 酒店的評價

4 out of 5
布魯塞爾阿林伯格大廣場 NH 酒店
15 Rue D Assaut, Brussels

評價

8.0

很好

10 分評分，優異；1001 則評價中有 286 則" "
8 分評分，不錯；1001 則評價中有 453 則" "
6 分評分，一般；1001 則評價中有 175 則" "
4 分評分，欠佳；1001 則評價中有 62 則" "
2 分評分，很差；1001 則評價中有 25 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：住宿狀況
有 Heart 的酒店
1) 位置易搵, 而且拉住o急由Brussel Centraal 火車站行去酒店o既路都好平坦 位置開揚安全, 唔係o係o的橫街靜巷入面 位置好近 Galeries Saint-Hunert 2) 酒店接待有禮 有升降機及冷氣提供 3) 房間大小適中 房內有暖水壺提供 房間略為舊式及陳舊 浴室屏風彷如無物, 沐浴後地板沾水
於 2019 年 6 月住了 2 晚
Quality team 於 2019年6月20日的回應
Dear guest, Thank you for choosing our hotel for your stay in Brussels and for sharing your feedback with us. We are glad to see that you could enjoy our central location in the heart of Brussels and that the staff was friendly with you. We are working hard to make our guests happy. We hope to have another chance to welcome you to our hotel. Warmest regards,

8/10 不錯

Cat

家人同遊
讚好：整潔度、職員與服務和設施服務
酒店位置良好，步行到市區不同的景點也很方便。 三人房間很大，提供一張雙人床及一張摺床，但摺床中間位置凹陷，不太舒適。房間內有小型客廳及工作間，打開兩件大型行李及一件中型行李後仍有很多空間。 洗手間與浴室分開。浴缸的浴屏中間有空隙，很容易把地板大範圍弄濕，需花時間清理。花灑水溫也會突然變得很熱，每次沐浴也需要調較水溫數次。
於 2019 年 5 月住了 2 晚
Tristan 於 2019年6月11日的回應
Dear Guest, Thank you for your message, we really appreciate it. We are happy to hear that you enjoyed the overall stay in our hotel and that you found the location pleasant. We are sorry that the room was not what you expected and we hope that you can give as second chance in the near future. kind regards, The NH Grand Place Arenberg reception team

6/10 一般

真實旅客

讚好：整潔度
不滿：住宿狀況
於 2019 年 4 月住了 2 晚
The Quality Team 於 2019年4月14日的回應
Dear Guest, thanks for rating us! We will be happy to welcome you back very soon! Kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
於 2018 年 11 月住了 2 晚
Reception team 於 2018年11月4日的回應
Dear Guest, thank you very much for your feedback! We hope to welcome you back very soon. Regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
好位置
位置佳，環境舒適
於 2018 年 9 月住了 4 晚
The Quality Team 於 2018年10月12日的回應
Dear Client, First of all, we would like to thank you for choosing us during your stay in Brussels, and also thank you for taking your time to write this review. We are glad to see that you had a great time with us. We look forward to welcoming you back soon, Kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 4 晚
The Quality Team 於 2018年9月12日的回應
Dear Client, First of all, we would like to thank you for choosing us during your stay in Brussels. We are glad to see that high score. We look forward to welcoming you back in the future, Kind regards,

8/10 不錯

Tat Ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便
酒店地點近中央車站及大廣場，而且附近有很多食肆及商舖可供購物，距離購物拱廊只要數分鐘路程
Danny Bos - Reception 於 2018年6月1日的回應
Dear Guest, Thank you very much to take the time to leave a review. We are glad to hear that you enjoyed your stay at NH Grand Place Arenberg. And that you liked the central location of the hotel. We hope that we welcome you another time at the hotel. With kind regards,

8/10 不錯

YAWEN (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近車站的好飯店
這次出差選擇住這非常方便，距離車站與客戶距離都適中，週邊環境感覺治安很好，飯店人員也和善， 下次還會住這裏
於 2018 年 3 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
連鎖酒店
其實我最後入住的是另一間NH酒店,我晚上到達時,職員說忘記清潔房間(因為我是前一日才訂的),他說會叫的士車我們去附近另一間NH酒店(那一間感覺更高級,而我們只需按原來舊的價錢付費便可),的士費用由酒店付,所以也沒法寫什麼

10/10 優異

xueyang (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超级棒的四星酒店
酒店设施很好，房间很干净
De Preter 於 2016年6月20日的回應
非常感谢您对您的意见。 我们很高兴你过得愉快。 亲切的问候， 维姆译码德

4/10 欠佳

aimin (浙江)

不滿：住宿狀況和客房舒適度
一般般
优点也就只有地理位置了，离火车站5分钟的路程，200米就是教堂。 房间出奇的小，不要被漂亮的图片所欺骗，很古老的建筑，可能布鲁塞尔就这样吧。

8/10 不錯

Ming-Jiun (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient
This hotel is quite clear and at a great location. Charging is acceptable.

8/10 不錯

Oi Maan (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Location
Recommended to stay this hotel wz reasonable rate, good location & clean environment.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
it is a nice hotel!
this is the first time to stay with NH, it is a good time for this trip. NH will be in my list for the stay.

10/10 優異

Kathleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very convenient to the Grand Place, the train station, and tours! The staff was very helpful with directions and always pleasant. Enjoyed our stay!
於 2024 年 5 月住了 4 晚

10/10 優異

Rossana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 5 月住了 2 晚
Mónica Garijo-Front Office 於 2024年5月8日的回應
Dear Rossana,First of all, we would to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We would also like to thank you for giving us a rating of 5 out of 5 which means a lot to us.We are glad that you liked your stay with us and we hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

8/10 不錯

patrick

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The NH Grand Place Arenberg Team 於 2024年5月5日的回應
Dear Partick, Thank you for your score. Have a nice day. Warm regards, The NH Grand Place Arenberg Team

8/10 不錯

Michael

讚好：職員與服務
The Hotel staff was very good, Brussels not so much
於 2024 年 4 月住了 1 晚
Front Office Team 於 2024年4月25日的回應
Dear Michael,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us a 4 out of 5 which means a lot for us. We are also happy to know that you liked our kind team but we are sorry that you did not like Brussels.In any case, if you decide to give Brussels a second chance, know that we will be delighted to welcome you to our hotel.Best regards.Mónica Garijo.Front Office.

8/10 不錯

Michael

多人同遊
讚好：職員與服務和住宿狀況
Close to Gare Centraal but very noisy
於 2024 年 4 月住了 1 晚
Front Office Team 於 2024年4月26日的回應
First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to see that you gave us 4 out of 5, which means a lot to us.We are pleased to know that you enjoyed your stay with us and that you liked our location near the center. On the other hand, we are sorry that the noise from the street bothered you and was detrimental to your stay in our hotel.We take note of your comment for the future.We hope to see you again if you return to Brussels.Best regards.Mónica Garijo,Front Office.

10/10 優異

Sara

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to the main train station and an easy train ride straight from the airport, so the location is ideal for travel connections. Nice place, room is small but very clean and well equipped.
於 2024 年 4 月住了 1 晚
Front Office Team 於 2024年4月25日的回應
Dear Sara,First of all, we would like to thank you for choosing NH Grand Place Arenberg and for taking the time to write us a comment that you gave us a 5 out of 5 in the rating which means a lot to us.We are also very happy that you liked your room and the location of the hotel next to the center.We hope to welcome you again if you return to Brussels.Best regards,Mónica Garijo.Front Office.

6/10 一般

Emma

家人同遊
不滿：設施服務和住宿狀況
Great location - 5 min walk to Brussels Central Station. Close to Galeries Hubert and grand place. Wolf Street food market also close by. Junior suite size was very good for 3 people. Massive bed and the extra bed also good. English tv channels BBC1&2 plus ITV1 and news. Tv is old so no Netflix function or casting abilities. Room was well insulated and could not get the air con to work which meant it was hot at night. Slept with window open and street therefore noisy. Mini refrigerator, tea, coffee in room with iron and ironing board and safe. Toilet separate to bathroom. Bathroom had no heat in it. Also no extraction so mirror steamed up very quickly. No taps in bath so had to run the shower for the bath. Shower screen has gaps so water goes all over the floor making a massive slip hazard. Shower pressure was good. Toiletries were poor quality. Hairdrier was good. Towel size average. Slippers and robes were supposed to be on the bathroom but were not provided. Had to ask. Slippers were then provided but no robes available at any point despite advertised on website. Did not get breakfast in the hotel as felt it did not represent value for for money and no discount t on breakfast for a child. We went to Arkadi cafe, Le Pain Quotidien and Lloyd Cafe all close by. There is also a carrefour market near the grand place to stock up on snacks, drinks and fruits. Cleanliness of the room was generally good but furniture stained and hotel is getting tired.
於 2024 年 4 月住了 3 晚
Front Office Team 於 2024年4月26日的回應
Dear Emma,First of all, we would like to thank you for choosing NH Grand Place Arenberg for your stay in Brussels and for taking the time to write us a comment.We are very happy to know that you enjoyed your Junior Suite and that you liked our excellent location close to the city center.On the other hand, we are so sorry that the noise of the street disturbed your stay with us and that the bathroom did not meet your expectations.We are going to take note of your comments for the future.We hope to have the opportunity to welcome you again to our hotel if you return to Brussels.Best regards.Mónica Garijo.Front Office.

8/10 不錯

Eric (Fair Oaks)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was ideal for going to Easter mass at the Cathedral. The shopping and dining options were amazing. The rooms were clean, and showers were powerful. The breakfast buffet was quite nice with many options to eat. We had a power outage during our stay, and we were not able to take showers, or baths. We climbed the staircase to and from our 5th floor rooms, this was an inconvenience and hope this doesn't happen in the future.
於 2024 年 3 月住了 8 晚
Célina - Front Office Team 於 2024年4月9日的回應
Dear Eric, Thank you for leaving such a nice note after your stay at NH Grand Place Arenberg. We apologize again for the inconvenience of the power outage. It was, indeed, exceptional and has been solved since. We hope to welcome you again soon so we can offer you a better experience. Kind regards

8/10 不錯

Gerardo Antonio Siqueff

讚好：整潔度
於 2024 年 3 月住了 5 晚
Célina - Front Office Team 於 2024年4月10日的回應
Dear Mr. Siqueff, Thank you for leaving such a nice review after your stay at NH Grand Place. We hope to welcome you soon to get the extra star! Kind regards

8/10 不錯

Arnold

讚好：整潔度、職員與服務和住宿狀況
Service is good, clean, walkable to tourist spots
於 2024 年 3 月住了 2 晚
Front Office Team 於 2024年4月4日的回應
Dear Arnold,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to read that you enjoyed your stay with us and that you liked our excellent location and our service.We also thank you for your remarks; we will address them to the quality department, your comments are very important to us in order to always improve our service.We truly hope to welcome you back very soon.Best regards,Monica,Front Office

10/10 優異

C.K. (Maarssen)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Office Team 於 2024年4月5日的回應
Good morning,Thank you for choosing NH Grand Place for your stay in Brussels.We would like to thank you for taking the time to review our property, we are very happy to see that you enjoyed your stay with us.We are also happy that you gave our hotel 5/5 stars, that means a lot to us.We truly hope to welcome you back very soon.Best regards,Monica,Front Office.

4/10 欠佳

kristen

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The room was outdated and very noisy
於 2024 年 3 月住了 2 晚
Célina - Front Office Team 於 2024年4月1日的回應
Dear Kristen, Thank you for taking the time to give us your feedback on your stay at NH Grand Place. We're sorry we couldn't meet your expectations but we hope to welcome you again soon to offer you a better experience. Kind regards

6/10 一般

Fawzia

不滿：整潔度、職員與服務和設施服務
Clients should be provided water gratis as in most hotels. Clean Glasses should be replaced daily.
於 2024 年 3 月住了 2 晚
Célina - Front Office Team 於 2024年3月26日的回應
Dear Fawzia, Thank you for taking the time to give us your thoughts on your stay at NH Grand Place. We provide free water to all our check-ins and if you didn't receive any, we're always happy to give you some at the reception, the same goes for the glasses. Hope to welcome you again soon. Warm regards

10/10 優異

JESUS

讚好：職員與服務
於 2024 年 2 月住了 6 晚
Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Jesus, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 優異

Per

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Per, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 優異

Jaime

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Um Hotel onde vale a pena ficar
於 2024 年 2 月住了 2 晚
Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Jaime, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg.

8/10 不錯

Marco (TRENTO)

家人同遊
Quattro stelle generose. Struttura, hall esclusa, un po’ vecchia. Comodo per raggiungere il centro.
於 2024 年 2 月住了 3 晚
Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Marco, Thank you for your feedback. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

10/10 優異

Judi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is within walking distance, nice restaurants and bars to go to. We received a superiotroom on arrival and it was lovely. Beautiful bathroom. The hotel was amazing overall
於 2024 年 2 月住了 1 晚
Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Judi, Thank you for your feedback about our excellent location. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg

8/10 不錯

MARC

於 2024 年 1 月住了 1 晚
Bianca 於 2024年2月26日的回應
Dear Marc,Thank you for staying with us and for taking the time to give us your feedback.We are delighted to see that you had a pleasant stay with us.Hope to see you again for your next trip to Brussels.Best regards,Reception team

8/10 不錯

MARC

於 2024 年 1 月住了 1 晚
Célina-Front Office Team 於 2024年3月26日的回應
Dear Marc,Thank you for leaving this really nice note after your stay at NH Grand Place. It'll be a pleasure to welcome you again soon. Kind regards

10/10 優異

Vivyane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muito bom
Atendimento e localização excelentes, acomodações muito boas.
於 2024 年 1 月住了 4 晚
Bianca 於 2024年2月26日的回應
Dear Vivyane,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you enjoyed your stay with us.We hope to see you again on the next trip to Brussels.Best regards,Reception team

10/10 優異

Víctor Manuel

於 2024 年 1 月住了 1 晚
Bianca 於 2024年2月26日的回應
Dear Victor,Thank you for staying with us and for giving us your positive feedback.We are happy to see that you had a pleasant stay with us.We hope to see you again on your next trip to Brussels.Best regards,BiancaReception team

10/10 優異

Khaled

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Bianca 於 2024年2月26日的回應
Dear Khaled,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant stay with us and you fully enjoyed your trip.We hope to see you again on your next trip to Brussels.Best regards,Reception team

10/10 優異

Rebecca

於 2024 年 1 月住了 1 晚
Bianca 於 2024年2月26日的回應
Dear Rebecca,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant stay with us.We hope to see you again on your next trip to Brussels.Best regards,Reception team

4/10 欠佳

Jacqueline

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Not the standard I expect at NH Hotels - old rooms, no insulation, old wall heaters and very dated. All the Other NH Hotels I have stayed in have had bars, rooftops, lovely rooms so it was disappointing to say the least. Our room was very noisy so we asked to be moved - which we were immediately, however, as reception stated - it would make no difference as all the rooms are the same - they were correct so avoid this one and stay at the other NH and don't be confused with the Title Grand Place as it is not next to the Grand Place
於 2024 年 1 月住了 2 晚

8/10 不錯

Martha

於 2023 年 12 月住了 4 晚
Bianca 於 2024年2月26日的回應
Dear Martha,thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant stay with us.We hope to see you again on your next trip.Best regards,Reception team

8/10 不錯

Saleh

讚好：整潔度、職員與服務和住宿狀況
Many thanks to the Romanian man at the reception
於 2023 年 12 月住了 1 晚
Bianca 於 2024年2月26日的回應
Dear Saleh,Thank you for staying with us and for taking the time to rate us.We are delighted to see that you had a pleasant say with us.We hope to see you again on your next trip to Brussels.Best regards,Reception team

8/10 不錯

GISELLE MARLENE

家人同遊, 多人同遊
讚好：整潔度和職員與服務
We had a good time staying at NH Grand Place Aremberg. I’d just like to add that the facility is a bit worn out but the staff makes you forget and makes everything better
於 2023 年 12 月住了 7 晚
Bianca 於 2024年2月26日的回應
Dear Giselle,Thank you for staying with us and for taking the time to give your feedback.We are delighted to see that you enjoyed your trip with us and you appreciated our services.We hope to see you again on our next trip to Brussels.Best regards,Reception team

6/10 一般

Naz (Manchester)

於 2023 年 12 月住了 1 晚

8/10 不錯

Ann

讚好：設施服務
於 2023 年 12 月住了 2 晚

10/10 優異

Ann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Brussels!
This was a lovey place to start our trip. Good location to nearby shopping. The staff were very friendly and the breakfast buffet was lovely. The room was spacious and clean. We would definitely stay here again if we return!
於 2023 年 12 月住了 1 晚

8/10 不錯

Paula

於 2023 年 12 月住了 3 晚

6/10 一般

Peter

於 2023 年 12 月住了 1 晚
Lorena - Front Office 於 2023年12月26日的回應
Dear Peter,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels. We are sorry to hear that your experience with us did not meet your expectations, but we hope you enjoyed some of the services.On behalf of the team, we apologize for any inconvenience.Thank you very much for your feedback and we look forward to seeing you again soon in our lovely hotel to make it up to you.Kind regards

8/10 不錯

Nidhi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location of the hotel is perfect! Its walkable to central station ideal for doing day trips. Its so close to the grand place and all other attractions can be reached using local trams and buses. The rooms are clean and decent. The only issue was the water temperature it was very tempremental.
於 2023 年 12 月住了 3 晚
Lorena - Front Office 於 2023年12月13日的回應
Dear Nidhi,Thank you for choosing NH Grand Place Arenberg for your stay in Brussels. We are happy to hear that you had a great experience with us and that you enjoyed the services, especially the location.Thank you very much for your feedback and we hope to see you again soon in our lovely hotel.Kind regards,

4/10 欠佳

James

不滿：客房舒適度
於 2023 年 11 月住了 4 晚
Lorena - Front Office 於 2023年12月13日的回應
Dear James,First of all, thank you for choosing NH Grand Place Arenberg for your stay in Brussels. We are sorry to know that your experience with us did not meet your expectations, but we hope you enjoyed some of our services.On behalf of the team, we apologize for any inconvenience. Thank you very much for your feedback and we look forward to seeing you again soon in our lovely hotel to make it up to you.Kin regards,

10/10 優異

ritesh

Jordi Ponce - Front Office Assistant Manager 於 2024年2月25日的回應
Dear Ritesh, Thank you for your top score. Kind regards, Jordi Ponce - Front Office Assistant Manager - NH Grand Place Arenberg