Unfortunately, our stay at this hotel was disappointing from the start. Upon arrival, the front desk staff was dry and unwelcoming—no greeting, no smile, and no offer to help, which immediately set the wrong tone. Once we entered the room, we were hit by an awful smell coming from the bathroom, which made it hard to feel comfortable. The carpeted hallway had a similarly unpleasant odor. To make matters worse, there were holes in the bedsheets—something completely unacceptable in any hotel, let alone one claiming to be 4 stars. The overall quality and service fell far short of expectations, and the value for the price is simply not there. This is by no means a true 4-star experience.