Buchholz in der Nordheide Hotel with Pool

"I was on an Easter visit to Hamburg with my three boys, and had chosen Radisson to ensure quality. But we were somewhat disappointed. When we arrived, it turned out that the family room we had booked was occupied and we were therefore placed in a suite with a made-up sofa bed. Here, the staff had forgotten to put down duvets and pillows. We asked to have it fixed, but when they came they had only made up for one, why we still needed one. The hotel advertises that it has a spa area. However, it is only open from 4-9 pm, even on public holidays, such as Easter in this case. The hotel's breakfast buffet is clearly undersized for the size of the hotel, which is why the queue for breakfast is incredibly long. Overall, I must say that it was a disappointing experience to visit Radisson in Hamburg."

"Wonderful "

"Incredible, incredible front desk staff. Everyone was lovely to deal with and made me feel very welcome. My room was very nice, and seemed recently freshened. The bed was extremely comfortable; not too hard and not too soft."

"Great hotel"

"Room was lovely. Second night problem with the drains, room smelt like sewerage. We changed rooms. Next"