Very helpful and friendly office workers - specifically Karina and Sofia were very efficient and nice.
Shower needs improvement.
Narcis
2024 年 4 月入住 4 晚
10/10 超赞
James,Atlanta
2024年02月28日
满意:清洁度、服务设施、住宿条件和设施
It’s just a fantastic place and I’ve been staying here in the same hotel for 15 years! Sophia at the front desk is the best!!
James
2024 年 2 月入住 4 晚
10/10 超赞
Karolina
与家人出行, 团体旅客
2024年02月1日
满意:清洁度、服务设施、住宿条件和设施
Very friendly and helpful front desk person. View from the window was spectacular.
Karolina
2024 年 1 月入住 1 晚
4/10 很差
Mauricio
与家人出行, 团体旅客
2024年01月17日
不满意:客房舒适度,清洁度
Good at listening but property needs deep cleaning
Our family took a Cruise and after desembarking decided to stay a couple days over in Buenos Aires. We settled at Ayres Hotel Recoleta Plaza. Knowing that we would desembark early we were in communication with the hotel so that our luggage could be safe kept while we awaited the time for our rooms to be available. Sofia said she would call us via Watsapp once the rooms were available. At the end of the day our rooms were available at 4:00pm - 2 hours past the time that they were supposed ro be ready. Sofia said that it was due to how the previous occupants had left the room. We were assigned 202 and 204 - but 204 no longer had a control remote for the TV and the AC did its own thing - It was set to a cool temperature but on its own the temperature would rise - it was then that we were offered a room in the first floor - so we moved there - However there was a tenant that was smoking weed and that smell permeated in all building. We then asked to be moved again and we were back at 204 - Needless to say we were not able to rest due to the smoke smell as well as the apartment being supper stuffy hot. Once Sofia learned about the tenant smoking she took charge and ensure the tenant left our experience improved. - The reason why giving low scores is because the room specially the bathrooms could benefit from a deep clean, at 202 and 204 black and pink mold are evident. I appreciate that our concerns were listened to but there are certainly improvements that could be made.
Mauricio
2024 年 1 月入住 2 晚
10/10 超赞
Araceli
与家人出行
2024年01月14日
满意:客房舒适度,清洁度
Araceli
2024 年 1 月入住 1 晚
4/10 很差
Sandra
商务旅客
2024年01月9日
不满意:清洁度
Estadia corta
La comunicación por chat excelente, muy cordiales, muy correctos. Al llegar me decepciono la atención, poca higiene en el edificio, el depto. que me otorgaron estaba falto de mantenimiento, detalles y roturas. No volvería.
Lo favorece la ubicación .
Sandra
2024 年 1 月入住 1 晚
10/10 超赞
Araceli
与家人出行
2024年01月8日
满意:客房舒适度,清洁度
Araceli
2024 年 1 月入住 1 晚
8/10 还可以
Hugo
2023年12月31日
满意:客房舒适度,清洁度
Hugo
2023 年 12 月入住 5 晚
10/10 超赞
OTTO
2023年08月29日
满意:客房舒适度,清洁度
BIEN UBICADO Y MUY ATENTOS
MI LLEGADA FUE TARDE 23:00PM Y ME ASISTIERON CON TRANSPORTE, CAMBIO DE MONEDA Y HASTA ME ESPERARON, MUY ATENTOS Y ESTA SUPER UBICADO