「The hotel is conveniently located in the central CBD. Staff is always helpful. However, the hotel rooms can do with updates - I have stayed at the hotel a few times and I find the rooms have electric plugs coming off the walls, bulbs not working, wardrobes are old and now give off that old smell. I lived off my suitcase as I feared the transfer of the wardrobe smell to my clothes.
Shower was draining very slowly until I notified reception, they promptly attended to it. Bedroom walls had smudges...
「The place is well maintained both in the unit and outside. Very peaceful environment. They also have an excellent breakfast which is very filling. The hosts were friendly and very helpful with any requests I made. I would go back to stay with them next time I am in Bulawayo.」
「Great boutique lodge in Bulawayo. Property staff was very accommodating and hospital. Great convenient location within 10 min of city centre and secured gated parking with 24 hour guard. My only complaint was the cleanliness of the pool. 」
「The hotel was closing down. The staff was excellent! Made telephone calls for me and offered personal wifi.
The hotel had no working wifi and the electric bill was paid only just before it started to get dark.
I had no concerns, because the staff was EXCELLENT! The location is great for taking the train.
The staff i cannot say enough about them. They made the stay acceptable. Without them i would certainly left.」
「The Expedia did let us down this time as nothing about this accommodation was matched with the description on their website from the location; facilities in the room to the continental breakfast. The bathroom is tiny; no hot water and the shower didn’t work. The so called“continental breakfast” is the worst as you have no choice of anything. The cook brought to us a bowl of corn flakes with hot milk, a plate with a frankfurter sausage, some crumbled egg and a spoonful bake bean, 2 slices of...