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城市酒店的評價

2 out of 5
城市酒店
Transportna St., Burgas

評價

9.2

卓越

10 分評分，優異；56 則評價中有 38 則" "
8 分評分，不錯；56 則評價中有 12 則" "
6 分評分，一般；56 則評價中有 3 則" "
4 分評分，欠佳；56 則評價中有 3 則" "
2 分評分，很差；56 則評價中有 0 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Laurel (Niagara on the Lake)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mariya and the staff were wonderful. This is a small hotel that is not in the centre of the city. I would certainly stay there again. The value for money is excellent!
於 2024 年 4 月住了 2 晚

10/10 優異

david

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mariya 於 2023年10月6日的回應
Thank you so much dear family. It is a pleasure to see you here. :-)

8/10 不錯

Aleksandar

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mariya 於 2023年8月28日的回應
Thank you Dear Aleksandar. We highly appreciate your positive feedback.

10/10 優異

David

於 2023 年 8 月住了 1 晚
Mariya 於 2023年8月17日的回應
Thank you Dear David. We appreciated it so much.Be well.All from City hotel

6/10 一般

Alben

於 2023 年 8 月住了 2 晚
Mariya 於 2023年8月31日的回應
Thank you.

10/10 優異

Peycho

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Mariya 於 2023年7月31日的回應
A big thank you. I highly appreciate your positive review

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
Friendly, correct, clean, good food, everything for one night before your flight
於 2023 年 7 月住了 1 晚
Mariya 於 2023年7月25日的回應
Thank you so much. We highly appreciate your review for your stay at City Hotel.Be well.Mariya

10/10 優異

Garrett

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great family run hotel in Burgas
First time in Borgas which was not planned after flight cancellations from Dublin to Poland. Only way could get back at such short notice. I am a Hotels.com Gold member and was entitled to VIP access. To be honest it was the best VIP access I have ever experienced thanks to This Family run hotel A special mention to Maria as previously revewiers mentioned.She above the call of duty in particular my traumatic Trains Planes & Automobiles travel experience. Definitely truely amazing saving Grace. A big thanks to Maria and all her staff Garrett
於 2023 年 6 月住了 1 晚
Mariya 於 2023年6月18日的回應
Hello Dear Garett it was such a pleasure to meet you, even for a short time. All I may say is that we are waiting to seeing you again :-)Warm regards from all of City hotel and especially me, Maria :-)

10/10 優異

Terence

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great area off beaten track shopping good with local Lidl store close buy car was parking good Staff friendly and helpful manager speaks good english very helpful a. The four bed room was clean and well run a great place to stay quite reasonable rates would recommend Terence Patrick Flanagan.
Mariya 於 2023年6月13日的回應
Thank you very much to all of you. It was pleasure to see you here and we are happy that you had great time. Waiting forward to seeing you soon.Mariya and all from City hotel staff :-)

10/10 優異

Pauli

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was excellent and very helpfull. Location not in city center but when learn to use bus system "witch was cheap" then no problem.
於 2023 年 5 月住了 7 晚
Mariya 於 2023年6月7日的回應
Thank you dear Pauli. It was pleasure to see you here. You are always welcome.Take care

8/10 不錯

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I cannot praise the staff & the owners enough. It is a family run hotel & it shows; Maria was pleasant; fun & went above & beyond what was necessary to assist us during our stay; her son Bobbie was a delight. Peyko brought us local fish at dinner to try; it was lovely & something i probably wouldn't have tried otherwise. The staff were polite & very helpful. Tea; coffee & water are available all day free of charge; breakfast self serve with a adequate choice. Dinner is cooked fresh to order. The rooms are clean & spacious & there is a kettle & coffee machine in the room. The view from the rooms isnt great but the location is approximately a mile & half from the sea garden & beach but the lake walks are close by. There is a shopping centre & supermarkets very close by.
於 2023 年 5 月住了 8 晚
Mariya 於 2023年6月7日的回應
Thank you dear Angie, Thank you from my heart. You are a part of our family and you are welcome any time. We will be happy to see you again here.Be well. Warm regards

10/10 優異

BYUNG CHUL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice to stay!!!
It was a great experience staying here!! Every staff are so kind and professional!! I would strongly recommend this hotel to anyone planning to visit Burgas!!!
於 2023 年 5 月住了 3 晚
Mariya 於 2023年6月4日的回應
Thank you very much Mr. Kim It was pleasure to meet you here and hope sincerely that this is not the last time we see you at our place.Warm regards from everyone here :-)

10/10 優異

Yavuz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
Mariya 於 2022年10月4日的回應
Thank you so much. Be well. Hope to be our guests again :-)

4/10 欠佳

Natalie

讚好：整潔度和職員與服務
不滿：設施服務
Lovely hosts but very basic hotel. Good for a single overnight stay.
於 2022 年 9 月住了 1 晚
Mariya 於 2022年9月4日的回應
Dear Natalie I still don't understand what was the problem the leave us such a review. You looked so hapyy, received a free drink, all clean and ventilated. For the price you expect 5 star hotel maybe? We are 2 star hotel!! You could've shared what made you unhappy next morning instead of leaving a bad review here. Not fair.Good luck in Veliko Tarnovo.

10/10 優異

Marek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
city 於 2022年8月17日的回應
Thank you so much. We highly appreciate the rating you left us. Best wishes, Mariya

10/10 優異

Andrea

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Don’t overlook this diamond of a hotel because you don’t see the incredible value of the very charming staff and their caring service. This hotel’s value is in that service. I loved my room and the lovely breakfast and dinner, loved its situation in town near to Kaufland, Lidl snd Plaza Mall. But the relationship with the hotel’s manager Mariya, ever so helpful and kind, is the aspect that will keep bringing clients to Burgas.
於 2022 年 7 月住了 3 晚
Mariya 於 2022年8月15日的回應
Thank you very much Dear Andrea. Thank you from all my heart. I have no words to say thank you for your lovely words. You have friends forever here. :-)

8/10 不錯

Areli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Big room, good service
Well did not use all the services of the hotel, but had contact before our arrival and service was superb, helpful with transport etc. View could have been better, but we went there to sleep:)
於 2022 年 7 月住了 2 晚
Mariya 於 2022年7月16日的回應
Thank you :-)

10/10 優異

Nurhan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
city 於 2022年1月8日的回應
Thank you very much. It was our pleasure. Hope to see you again. Be well, Warm regards, Marina and all the City hotel team

10/10 優異

Christopher (San Antonio)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were responsive, friendly. A good breakfast selection. Willing to help.
於 2021 年 9 月住了 5 晚
city 於 2021年10月5日的回應
A big thank you Christopher :-) How are you. Did you find a good place to rent. Be well. Warm regards from all of City hotel

10/10 優異

Donald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service in a modern hotel
Excellent, caring service and a fine breakfasting nice surroundings. Comfortable room with great bed. Laundry service very helpful and efficient.
於 2021 年 10 月住了 1 晚
city 於 2021年10月8日的回應
A big thank you wonderful people. It was such a pleasure to meet you. Be well. Warm hugs from Mariya

10/10 優異

Michal (Warsaw)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Normal 3* accomodation. Next to the Burgus Mall Area. Very nice owner, friendly, giving good tips about neigtborhood. Healthy breakfast. Very close to shops: kaufland, lidl. 12 min walk to the Park with many good restaurants. Free bikes 🙂
於 2021 年 9 月住了 1 晚
city 於 2021年9月24日的回應
Thank you soo much Dear Michal. I highly appreciate your positive feedback. Take care. Hope to see you again :-)

10/10 優異

Cory

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My stay couldn’t have better! Staff was extremely kind and helpful. Will return.
於 2021 年 8 月住了 1 晚
city 於 2021年8月7日的回應
Thank you very much Cory. Sincerely, it was pleasure to me to meet you. You are always welcome. Mariya

10/10 優異

Chi

於 2021 年 6 月住了 1 晚
city 於 2021年6月13日的回應
Thank you soo much for your excellent review. It matters so much for us. Hope you successfully arranged your documents and you had a great holliday :-) Hope to see you again here

10/10 優異

Chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good
Everything is prefect. They are super friendly and chatty
於 2021 年 6 月住了 1 晚
city 於 2021年6月13日的回應
A big thank you :-) Hope to see you again. Warm hugs. Mariya

10/10 優異

GIANLUCA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ALL PERFECT!!!
ALL PERFECT! Staff perfect! Clean And Big camera!
於 2020 年 10 月住了 3 晚
city 於 2020年10月23日的回應
Thank you so much for your positive review. It is so much appreciated. Hotel City Team

4/10 欠佳

Gili

商務旅客
讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚
city 於 2020年10月15日的回應
4 out of 10 is not a fair review for the best rooms, all the care and service our guests received for the price they pay. I don't see comments what you actually didn't like. Thank you.

6/10 一般

真實旅客

於 2020 年 8 月住了 3 晚
city 於 2020年9月9日的回應
Thank you.

10/10 優異

Mauro (Roma )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel pulito e confortevole appena fuori città. Ottimo per una veloce tappa a Burgas.
於 2020 年 8 月住了 1 晚
city 於 2020年8月23日的回應
Thank you very much for your positive feedback. We are constantly working to improve our guests stay. Hope to see you again. Warm regards, City hotel team

6/10 一般

Teresa

讚好：客房舒適度
不滿：職員與服務
eccato potrebbe essere 10. Ma è un 5...
L’hotel può avere delle potenzialità ma la scarsa gestione ne evidenzia la pecca ! La colazione i primi giorni era basica ... poi piano piano si sono ripresi facendo trovare cose buone . Fosse stata così dal primo giorno. L’acqua e il caffè e the che dovrebbero essere sempre presenti in camera come pubblicizzato non è stato mai così. Sali in camera vedi che on ci sono scendi ... 2 piani ogni volta senza ascensore dopo una giornata fuori non fa piacere . La stanza non è stata pulita ne cambiato gli asciugamani poiché quel giorno la donna delle pulizie non lavorava . Spiegazione data alla reception. Ma io nei giorni in cui sono stato ho pagato il servizio ... tante perplessità ... peccato potrebbe essere da 10 ma la poca costanza e attenzione lo fa scendere a 5
於 2020 年 7 月住了 4 晚
city 於 2020年8月4日的回應
We will not say thank you for the review this time. Because first look at the price. Our guests receive more than advertised for this price. The room was cleaned every day. Bottles of water were given every day. The breakfast was packed separately because of COVID-19 measurements and you can't receive a lot of food in a package. FREE secured parking available. The best espresso FREE. If you expect more, pay expensive price and you will probably receive more than you expect.

8/10 不錯

Roderic

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great friendly staff
We did have an issue at first because a previous guest had smoked in the room so it smelled. The staff helped by finding a room which did not smell of smoke. Apart from that the staff were all excellent and very helpfulp. I believe we would be happy to stay there again
於 2020 年 7 月住了 6 晚
city 於 2020年8月4日的回應
Thank you Dear guests. It was our pleasure to meet you. We wish you all the best. Hope to see you again. Warm regards, City hotel team

10/10 優異

Nikolay (Plovdiv, BG)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Front desk are very kind with the customers. Rooms are big and most of them have extra beds if you are more people. We had a great time in this hotel.
於 2020 年 7 月住了 4 晚
city 於 2020年7月28日的回應
Thank you Dear Nikolay. Your positive feedback is highly appreciated. You are always welcome. Warm regards from all City hotel team

10/10 優異

Andrzej

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Polecam!
Wszystko na najwyższym poziomie. Sprzątanie codziennie. Śniadanie na wypasie, pyszne obiady. Bardzo wygodne łóżka. Sympatyczni właściciele, którzy załatwiają wszystko z uśmiechem na twarzy. Kaufland obok hotelu. Do lotniska ok 7km. Polecam i pozdrawiam całą obsługę i ślicznego pieska :)
於 2020 年 7 月住了 4 晚
city 於 2020年7月19日的回應
Thank you very much Dear Diana and Elzbieta :-) It was our pleasure to meet you. You are so lovely and we will miss you very much. Hope to see you again. A big thank you once again. Be well. Warm regards, Mariya and everybody from City Hotel :-)

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Very friendly reception. They provide bicycle for free. The room was large and clean. It is conveniently located next to a shopping mall with coffees.
於 2020 年 6 月住了 1 晚
city 於 2020年6月7日的回應
Hello Dear guest, Thank you for your positive review. It matters soo much to us. Hope to see you again. Warm regards and Big Thank you from all of City hotel

10/10 優異

Hasan

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Istedigim hizmet sunuldu teşekkürker
於 2019 年 12 月住了 1 晚
cityhotel 於 2020年3月10日的回應
Thank you soo much :-) It was our pleasure to welcome you.

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
City 於 2019年12月25日的回應
Thank you very much for your great feedback. It is very important for us. We greatly appreciate it. Hope to see you again. Best wishes, from the Hotel City staff

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
city 於 2019年10月8日的回應
Thank you for your positive feedback. It is greatly appreciated. Kindest regards, City hotel team

10/10 優異

ANDREW

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
City hotel 於 2019年9月9日的回應
A big thank you for the excellent review. You made us soo happy. We will continue improving. Thanks once again :-)

10/10 優異

Nathalie

讚好：整潔度、職員與服務和住宿狀況
Un accueil trés sympathique, chaleureux et un personnel qui a été au petit soin durant notre séjour. La chambre est belle, le lit confortable, il y a une petit réfrigérateur et une bouilloire ce qui est sympa pour se sentir un peu chez soi en se faisant une petite infusion avant d'aller dormir. La chambre est climatisée et gratuite. L'hôtel est situé à 10min en voiture de l'aéroport de Bourgas et à 3 min à pied d'un Lidl et d'un Kaufland. Concernant les points négatifs : dans notre chambre la clim n'était pas hyper froide, la douche fuit ce qui fait une mare d'eau à chaque passage et les chambres ne sont pas bien insonorisée. Ne pas se fier à sa devanture car les chambres sont bien décorées. Cet hôtel a du potentiel, il faudrait voir pour l'insonorisation des chambres et la fuite de la douche et ce serait parfait. Par contre ne changez pas votre personnel, les personnes que nous avons vus chaque jour de notre séjour sont très sympa, adorables et souriantes !
於 2019 年 8 月住了 11 晚
City hotel 於 2019年9月5日的回應
Thank you si much Nathalie. It was such a pleasure to meet you. We will miss you so much and sincerely hope to see you again.

4/10 欠佳

Matias

商務旅客
不滿：職員與服務和客房舒適度
Very limited breakfast. Bad faces and manners when you ask to cook an omelette. Located far from sea and harbour
於 2019 年 8 月住了 1 晚
city 於 2019年8月16日的回應
Hello, Thank you forsharingyour opinion. It ias very importnat to us. However we can't agree with the bad manners. Our staff is making an extra effort to please the customers. The breakfast is better than it is expected for 3 Star hotel. For example we serve 3 varieties of salami and etc. We are only 10 minutes away from the beach. The cost per night in Hotels right next to the sea garden and the beach, is at least 200 lv. Have a great day!

8/10 不錯

真實旅客

讚好：職員與服務
The reception was friendly, the room was very big and nice and new and clean. But the shower was not very good. It didn’t drain and the toilet and hand basin were in the shower so everything was always wet. Yuk!
於 2019 年 8 月住了 1 晚
Cityhotel 於 2019年8月11日的回應
Thank you very much for sharing your opinion with us. It is very important and we will take it into account. We will take actions to improve shower draining. Best regards, City hotel team

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We found the hotel to be the perfect base for a weekend away. Checkin was very pleasant, the staff made us feel really welcome. It is great value for money and the rooms are super clean. We'll be back!
於 2019 年 6 月住了 2 晚
Cityhotel 於 2019年6月26日的回應
Thank you so much for your positive feedback. We greatly appreciate it. You give us such a motivation to continue improving our service. You are always welcome!

10/10 優異

Ali

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
cityhotel 於 2019年6月2日的回應
Thank you so much for your positive feedback. It made us feel so happy.We greatly appreciate it. We will continue improving our service. Hope to see you again. :-)

8/10 不錯

Andreas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
cityhotel 於 2019年5月17日的回應
Thank you, Andreas!

10/10 優異

Vince

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience
It was a great experience. Host Maria and reception staff was extremely helpful helpful and welcoming. I had dinner from hotel restaurant during my stay and it was really good . For the money you pay it is well worth it. I would recommend my friends definitely and will be staying again soon .
於 2019 年 5 月住了 1 晚
cityhotel 於 2019年5月7日的回應
A big thank you Vince. It was our pleasure to meet you. You are welcome again. We are waiting forward to seeing you.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sijainti keskellä teollisuusalyetta ei ollut paras mahdollinen. Hinta laatusuhde hyvä
於 2019 年 4 月住了 5 晚
cityhotel 於 2019年4月26日的回應
Thank you for your positive feedback. It is very important to us and we do appreciate it. Thank you from City hotel team :-)

10/10 優異

Satu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, easy to reach by bus
The staff was friendly and we felt us welcome. The room was clean and spacious. Very good coffee was available in the lobby. The hotel was easy to reach by bus from the airport. Very good value for money.
於 2019 年 4 月住了 1 晚
cityhotel 於 2019年4月22日的回應
A big thank you for your positive feedback. It is very important for us and we do appreciate it.

8/10 不錯

Shalom

讚好：整潔度、職員與服務和客房舒適度
Good hotel at a fair price.
The place looked nice and clean. Breakfast was very good. But there were problems with power outages at night. So we went to shower and sleep with the light of my cellphone. In my opinion, the hotel must bring a generator to back up the electricity and / or raise the power ampere.
於 2019 年 4 月住了 1 晚
cityhotel 於 2019年4月22日的回應
Thank you very much for being our guests. It was a pleasure to meet you. Thank you for your positive feedback as well. It is very much appreciated.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for the money
This hotel was good value for the money. If you are looking for an economical hotel in this area, worth of giving a shot.
於 2019 年 4 月住了 1 晚
cityhotel 於 2019年4月19日的回應
Thank you so much for your positive feedback. It is so important for us and we do appreciate it.

8/10 不錯

Minna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Only negative was missing elevetor
於 2019 年 4 月住了 1 晚
cityhotel 於 2019年4月16日的回應
Thank you very much for your positive feedback. Very soon we will have an elevator.

10/10 優異

Danko

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A very nice hotel with charm, and wonderful staff
I had to stay overnight to rest from a long drive and this small family hotel seemed as a good choice. Although surroundings is not what you would expect from coastal area ( hotel is actually behind Kaufland and in area of used car market, I assume this is what would be their primary focus groupt) - the stay was very nice, comfortable and relaxing. If you have your own transportation it is well worth considering as a summer place to be, and even if you don't have, the public transportation is close. Breakfast was, for the price and hotel star ratings, plentiful and very tasty. Hotel is clean and new, rooms are spacious, and functional, and staff is wonderful, genuinely happy to see you and make all the effort and extra mile to make your stay comfortable. All in all, I can recommend this place fully. I will gladly return.
於 2019 年 2 月住了 1 晚
cityhotel 於 2019年3月13日的回應
A big Thank you from the bottom of our hearts. You are always welcome. From the whole City hotel stuff