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Hotel Roc Meler

4.0 star property
Travelers find relaxation with spa aromatherapy treatments at this family-friendly hotel, where adventures await with playground and arcade options for quality time

Choose dates to view prices

Located in the entertainment district, Hotel Roc Meler offers a hearty breakfast buffet and La Cabana restaurant for dinner. Guests can enjoy spa aromatherapy, stroll the garden, or spend family time at the playground and game room. Free WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
The current price is HK$708
HK$778 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Double Room

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Memory foam bed
Shower/bath combination
Rainfall showerhead
Designer toiletries
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Memory foam bed
Shower/bath combination
Rainfall showerhead
Designer toiletries
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (3 Adults)

Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room (3 Adults)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Shower/bath combination
Rainfall showerhead
Designer toiletries
Hairdryer
  • Valley view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (2 Adults + 1 Child)

Premium bedding, memory-foam beds, minibar, in-room safe

Triple Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Shower/bath combination
Rainfall showerhead
Designer toiletries
Hairdryer
  • Valley view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Quadruple Room (4 Adults)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (4 Adults)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Hairdryer
Shower/bath combination
Designer toiletries
Minibar
  • Valley view
  • 377 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Shower/bath combination
Rainfall showerhead
Designer toiletries
Hairdryer
  • Valley view
  • 377 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (3 Adults + 1 Child)

Premium bedding, memory-foam beds, minibar, in-room safe

Quadruple Room (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Flat-screen TV
Memory foam bed
Premium bedding
Shower/bath combination
Rainfall showerhead
Designer toiletries
Hairdryer
  • Valley view
  • 377 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Premium bedding, memory-foam beds, minibar, in-room safe

Design Suite, Jetted Tub (2 Adults + 2 Children)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Memory foam bed
Hydromassage showerhead
Hairdryer
Jetted bath
  • Valley view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite

Highlights

Soundproofed
Flat-screen TV
Premium bedding
2 bedrooms
Memory foam bed
Hydromassage showerhead
Jetted bath
Bathrobes
  • Valley view
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Located in Canillo, Hotel Roc Meler is in the entertainment district and near theme parks. Sant Joan de Caselles and Santuario de Meritxell are local landmarks, and travellers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Travelling with kids? Consider Palau de Gel and Escaldes-Engordany Arts Centre (CAEE). Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails. Visit our Canillo travel guide
Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100

What's nearby

  • Sant Joan de Caselles is a small Romanesque church built in the 11-12th century and is located on the old road from Canillo towards France in the country of Andorra. Because of its beauty, it is considered one of the most popular examples of religious Romanesque architecture and is registered in the Cultural Heritage of Andorra. On the north side you can see the most characteristic element of the temple, its bell tower. http://bit.ly/1HW0RLy
    Sant Joan de Caselles
    2 min drive - 1.1 km
  • Palau de Gel
    12 min walk - 1.1 km
  • TC8 Canillo Ski Lift
    14 min walk - 0.8 km
  • Meritxell Sanctuary
    3 min drive - 2.5 km
  • Mirador Roc del Quer
    3 min drive - 2.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    44 min drive
  • La Seu d'Urgell (LEU)
    71 min drive

Restaurants

  • TTC - Terraza Telecabina Canillo
    3 min drive
  • Trattoria Pasta che Vuoi
    18 min drive
  • Borda del Pi
    9 min drive
  • Les Pardines
    11 min drive
  • Borda del Tremat
    9 min drive

About this property

Hotel Roc Meler

Upscale family-friendly hotel in the entertainment district
You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Roc Meler. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski equipment hire. Treat yourself to a sports massage, a body treatment or a body scrub at the on-site spa. The on-site restaurant, La Cabana, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Self-parking (surcharge), bike parking and a vending machine
  • Tour/ticket information, multilingual staff and massage treatment rooms
  • Luggage storage, a 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms have comforts such as premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 12 November and 16 November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 6.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day
  • Spa fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number L-712224-A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

Does Hotel Roc Meler have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Hotel Roc Meler?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Roc Meler on 22 Mar 2026 start from HK$708, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Roc Meler pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Roc Meler?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel Roc Meler?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Roc Meler?

Checkout is at noon.

Where is Hotel Roc Meler located?

Located near the slopes, this Canillo hotel is situated in the entertainment district and within 1 mile (2 km) of TC8 Canillo Ski Lift, Meritxell Sanctuary and Santuario de Meritxell. TSF4 Junior Ski Lift and Palau de Gel are also within 2 miles (3 km).

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Reviews

Hotel Roc Meler Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 184 out of 284 reviews
Rating 8 - Good. 76 out of 284 reviews
Rating 6 - Okay. 20 out of 284 reviews
Rating 4 - Poor. 2 out of 284 reviews
Rating 2 - Terrible. 2 out of 284 reviews

Reviews

8/10 Good

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel on the hill. staff are friendly. Room is spacy and comfortable. Hotel offers really good breakfast. There is a parking places, but it is recommended to reserve a parking place in advance.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Amazing buffet. Great value.
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean rooms, great views over the village.
Stayed 4 nights in Dec 2024

10/10 Excellent

James P

Liked: Cleanliness, amenities, property conditions & facilities
This property is a great deal during the off seasons. Bountiful breakfasts with an almost unbelievable variety of choices! Clean weight room, pool, sauna and hot tub. Massage also available. Clean, spacious room. Front desk folks were very friendly and helpful. Deluxe accommodation for less than $100/night!
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for ski holiday

Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love ROC Meler

Very friendly staff. Very helpful. Very good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Felt way more expensive than it was. Amazing views, excellent restauarant (both the pub and the buffet). I wish we had tried the spa because it looked great. Beds were comfortable and the bathrooms and shower were the best I've had in a hotel in a long while. The staff were friendly and helpful, and it was clean. There is paid parking at the hotel which you probably will need, and the only thing I would say is to let staff know if you have a big car and they will keep the space next to you empty if they can and you would struggle to fit otherwise.
Stayed 1 night in Sep 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS

It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The VIEW!

As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
Great view of the town from our room
Stayed 3 nights in Feb 2025

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024

4/10 Poor

Kirsta

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

New hotel with odd quirks

We were at this hotel for only a night. The bad: It was very hard to find (keep going up the mountain!) No swimming pool unless you are there for some sort of pool therapy. No air conditioning so we were really hot (burning up hot!) at night in the summer. We opened a window, but the windows don't have screens and open as a whole pane into the room. It's really odd. Also, parking is a bit of an issue. We were lucky to find parking on the street so we didn't have to pay to use their garage. The good: The property was clean and in good condition, the breakfast was spectacular, the views were amazing, and the staff speaks every language.
Stayed 1 night in Jun 2025

8/10 Good

PURI

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the hotel, as a highlight: the breakfast, the bar (incredible hamburguers), the massage (Andrea does magic).
Stayed 2 nights in Dec 2025

8/10 Good

Runvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great dinner and breakfast buffet. Nice relaxing bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

DORON

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, I recommend this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 1 night in Jun 2025

10/10 Excellent

Heli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. But if you are travelling with children, notice that with children spa is open very limited time. This hotel is perfect if you travel without children.
Stayed 1 night in Sep 2025