"We stayed for 3 nights. Initially, we were given a room in a stand-alone, 2-unit complex that had an unobstructed view of the volcano, but the room was not one of the recently renovated rooms in the property. We switched to one of the remodeled rooms on the second night in the main building as there were some ants getting into the original room, probably due to rain. The renovated room had modern amenities but the volcano was mostly blocked from view.
The vista from the property ground was amazing. Besides the volcano, you could see the lake as well. Having meals in the open-air restaurant while enjoying the lake view was a joy. The swimming pool area was another attraction of the property. It was especially crowded during sunset as many enjoyed dipping in the pool orbl jaccuzzi
All the staff were super friendly and helpful. Our request for room change due to the ants issue was swiftly responded to by the reception staff. The restaurant staff also prepared our to-go breakfast early so that we could pick up our food before the restaurant opened. We felt we were taken good care of during our stay.
We took Uber for most of our trips to town and nearby attractions. We initially thought finding rides could be challenging as the property was a bit far from town and the route was windy. It turned out we didn't have issues finding rides from and to the hotel.
I w
"