Dear Mr. /Ms, Warm greetings from Muong Thanh Luxury Cao Bang! We appreciate you taking the time to write a review for us. We are delighted to hear your compliments for our attentive services apart from the location. Again, thanks for being a loyal customer and writing this awesome review. We look forward to welcoming you back to our hotel! Best regards, Mr Hoang Van Linh General Manager

Dear Mr. Hyung Suk,We are incredibly grateful that you took the time out to share your feedback with service. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Yours sincerely,General ManagerHoang Van Linh

Dear Mr./Mrs.,We are incredibly grateful that you took the time out to share your feedback with service. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Yours sincerely,General ManagerHoang Van Linh

Dear Mr/Mrs,We are incredibly grateful that you took the time out to share your feedback with service. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Yours sincerely,General ManagerHoang Van Linh

Dear Mr/Mrs,We are incredibly grateful that you took the time out to share your feedback with service. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Yours sincerely,General ManagerHoang Van Linh

Dear Mr Gordon Walker ,Thank you for writing to us here at Muong Thanh Luxury Cao Bang Hotel. We are sorry to hear that your stay at our establishment did not meet your expectations.On behalf of the general manager of Muong Thanh Luxury Cao Bang Hotel, I would like to sincerely apologize for the negative experience you had at our Hotel. Having read your letter, I am appalled by the treatment you experienced. This does not reflect the high standards we hold here at the Muong Thanh Luxury Cao Bang HotelYour complaint has inspired us to re-train the staffs. Now, all employees have been reminded that the appropriate procedure in this situation.Please accept our most sincere apologies. Given the unfortunate experience you had here at the Muong Thanh Luxury Cao Bang Hotel, we would like to extend to you this discount voucher for your next stay at our establishment. We hope that your next stay with us will better meet our standard of excellence.Sincerely,Muong Thanh Luxury Cao Bang Hotel