We stay 3 days 2 nights at this hotel, good location close to the beach and great pool, however, service and rooms weren’t as we expected. Since I was traveling with my 2 kids with autism, we decided to booked a double bed room that offered a kitchenette with a living space perfect for my family and we were expecting to have at least one burner and kitchen utensils, plates, cups but they didn’t have any, just Mini fridge, microwave and coffee maker like any regular room. First morning, we have to call maintenance cause the toilet get clogged. There was a plate from room service seating on the hallway next door since we arrived until we left. Second night, one of my son got sick and threw up on top of the bed, my husband went to the front desk because we were going out for dinner and to our surprise no one came to change our sheets or give us extra sheets to change! After waiting, my children were tired, it was late, my husband slept on a regular sofa (mind you my husband is 6’2”) and my sons and I slept in the other bed!
Pool area was clean but they didn’t have enough pool towels to offer cause run out to quickly plus the ones they have need to be replaced, the fabric seems to worn out already.