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卡羅頓溫德姆米克羅套房酒店的評價

2.5 out of 5
卡羅頓溫德姆米克羅套房酒店
1030 Canton Road NW, Carrollton, OH

評價

8.6

優異

10 分評分，優異；325 則評價中有 178 則" "
8 分評分，不錯；325 則評價中有 98 則" "
6 分評分，一般；325 則評價中有 26 則" "
4 分評分，欠佳；325 則評價中有 12 則" "
2 分評分，很差；325 則評價中有 11 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

linda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Marj, GM 於 2024年4月16日的回應
So very happy to know you enjoyed your visit with us!!

10/10 優異

TARA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
NICE PLACE!
於 2024 年 2 月住了 2 晚
Guest Experience Team 於 2024年3月18日的回應
Thank you for taking out the time to rate our hotel with 5 stars! We're delighted to hear that you enjoyed your stay with us and that we were able to have met your expectations. We hope to have the opportunity to welcome you back in the future for another outstanding stay with us.

4/10 欠佳

Rachael

家人同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Reservation was made for a room with a single bed. Our room was moved to a two double bed room. Room was next to an exterior door and very noisy. TV did not work. Climate control did not work.
於 2024 年 3 月住了 1 晚
Marj Thompson, GM 於 2024年3月14日的回應
Good Morning, I apologize that the first floor adjoining rooms you requested at time of arrival were not satisfactory. This set of adjoining rooms were the only ones available at that time. We would have been happy to assist you in moving once you discovered the choice was not acceptable. Please don't hesitate to notify a staff member with any problems that we can fix while you are visiting us! We look forward to making your next trip to Carrollton a more pleasant one. Thank you for choosing Microtel !!

2/10 很差

Erica

於 2024 年 2 月住了 1 晚
Guest Experience Team 於 2024年3月22日的回應
We’re normally known for our exceptional attention to detail. We regret that on this occasion we missed the mark. Please know we do not take feedback such as yours lightly and we will do everything possible to prove this stay was an exception. Once again thank you for the great feedback and I hope you have a great day!

10/10 優異

Holly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Guest Experience Team 於 2024年2月22日的回應
Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Experience Team 於 2024年2月22日的回應
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 優異

Jane

讚好：整潔度、職員與服務和住宿狀況
Quit, clean, and Dam soft Towels
於 2024 年 1 月住了 1 晚
Guest Experience Team 於 2024年2月22日的回應
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 優異

Terry S

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great value, nice staff, clean.
於 2024 年 1 月住了 1 晚
Guest Experience Team 於 2024年2月22日的回應
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 優異

Tina

讚好：整潔度和設施服務
於 2023 年 12 月住了 2 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very courteous service at the front desk. A hot breakfast in the morning. Very clean room. Nice hot water in the shower Didn't hear anyone else all night long. I will go back
於 2023 年 11 月住了 1 晚

10/10 優異

Natasha

於 2023 年 10 月住了 1 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and very clean rooms
於 2023 年 10 月住了 2 晚

10/10 優異

Larry

於 2023 年 10 月住了 2 晚

10/10 優異

RICHARD

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had one person from desk move our group out of lobby area to conference room because she thought we were to noisy
於 2023 年 10 月住了 1 晚

10/10 優異

Jennifer

於 2023 年 10 月住了 1 晚

10/10 優異

Kelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were so nice. Very clean and comfortable.
於 2023 年 9 月住了 3 晚

10/10 優異

Seth

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

marianne

讚好：整潔度、職員與服務和住宿狀況
This is my go to hotel. The door is always open and they treat me like family.
於 2023 年 9 月住了 3 晚

8/10 不錯

Travis

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Marisol

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 7 晚

10/10 優異

Marisol

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Muy Bueno
於 2023 年 9 月住了 7 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Ralph

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

6/10 一般

Mark

讚好：整潔度和職員與服務
不滿：客房舒適度
Sleepless
Everything except the bed was excellent the bed was very uncomfortable . Only got 3 hours of sleep
於 2023 年 7 月住了 1 晚

10/10 優異

Laurie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We had an excellent quick stay.
於 2023 年 7 月住了 1 晚

8/10 不錯

Linda

於 2023 年 6 月住了 3 晚

6/10 一般

kim

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Too warm for sleeping.
Room was spacious and clean, sofa and bed were comfy, shower was adequate with plenty of hot water. Downside 1 was the a/c thermostat, locked in eco-saving mode while the room was 77 deg and stiflingly stuffy. Downside 2 was the constant loud road noise.
於 2023 年 6 月住了 2 晚

10/10 優異

Susan F.

讚好：整潔度、職員與服務和住宿狀況
Front desk was friendly and accommodating.
於 2023 年 6 月住了 1 晚

10/10 優異

Heike

讚好：整潔度、職員與服務和住宿狀況
Very clean, coffee, tea and juices available in entrance area. Good simple breakfast.
於 2023 年 6 月住了 1 晚

4/10 欠佳

Rajeev

讚好：整潔度和職員與服務
An unfortunate weekend
Information on Hotels.com did not match that of the hotel. The checkout time was hour earlier than indicated which caused much trouble. Also the pet fee at the hotel was greater than hotel.com listing. The entire hotel was booked with construction workers and the place was loud every morning between 4-6am while they got ready for work. The AC was extremely loud and made sleeping difficult as well. Minimal items at breakfast. O
於 2023 年 6 月住了 3 晚

2/10 很差

Alan

商務旅客
讚好：職員與服務
Well the staff is amazing i stay here regularly for work. But this time while laying down watching TV a bed bug crawled up the bed and joined me. I placed it in a cup and took it down to the night staff. I was moved to a room on a different floor but nothing about a refund or credit towards a future stay.
於 2023 年 6 月住了 1 晚

10/10 優異

michael a

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean Nice
於 2023 年 4 月住了 4 晚
Karly 於 2023年5月4日的回應
Thank you for the review, Michael. We hope to see you again soon!

10/10 優異

michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great condition and friendly staff, really enjoyed the biscuits at breakfast.
於 2023 年 4 月住了 1 晚
Karly 於 2023年5月4日的回應
Michael,Thank you so much for the review. We are glad you enjoyed your stay and enjoyed the complimentary breakfast and our friendly team! We hope to see you back real soon.

8/10 不錯

Keith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean, the bed was comfortable, and the breakfast options (cereal, waffle maker) looked good although we left before eating. Entry to the building is secured by the attendant operating an electronic lock or your room key. The only negative thing to us was the motion light in the room, which seems like a good feature but for us it was annoying to have the bright light come on every time one of us went to the bathroom. All in all a very nice property.
於 2023 年 4 月住了 1 晚
STEPHANIE 於 2023年4月25日的回應
Dear Keith, we here at the Microtel Inn & Suites by Wyndham Carrollton apricate you are taking the time to leave us a positive review. please keep us in mind for your next visit to Carrollton Ohio.

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務和設施服務
Comfortable room but small fitness center without weights.
於 2023 年 4 月住了 1 晚
Karly 於 2023年4月21日的回應
Linda,Thank you for the review. Please note I will share with my team members on ways to make necessary improvements. We hope you consider staying with us again soon!

8/10 不錯

Rachael

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The free breakfast is a nice option. Every day there was a different type of egg and meat option. Easy way to start the day with kids. The bed was comfortable. The pillows need replaced. The staff is very nice!
於 2023 年 4 月住了 4 晚
STEPHANIE 於 2023年4月13日的回應
Thank you for your positive review We are looking forward to your next stay here with us.

10/10 優異

Keri

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great!
Surprisingly great stay! Staff were very friendly and helpful upon arrival.
於 2023 年 4 月住了 1 晚
STEPHANIE 於 2023年4月10日的回應
Thank you, Keri, we here at the Microtel Inn & Suites Carrollton Ohio are pleased to hear you enjoyed your stay with us. I will relay your review to our staff and are looking forward to your next stay with us.

10/10 優異

Stacy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Employees were super friendly. Very clean place
於 2023 年 3 月住了 3 晚
Karly 於 2023年3月23日的回應
Stacy,Thank you so much for completing our online survey. We are thrilled to hear about you stay with us. I am glad to share with my team about all your positive comments. We hope to see you again soon!

6/10 一般

Paula (Roscoe)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast was great. Walls are thin and lots of guests get up at 4:00 am for work. Overall it was an average hotel; you get what you pay for.
於 2023 年 3 月住了 1 晚
Karly 於 2023年3月16日的回應
Paula,Thank you for the review. We are glad you enjoyed the breakfast and we hope to see you again soon!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place.
Great place to stay. Nice clean little place.
於 2022 年 10 月住了 1 晚
Karly 於 2023年3月3日的回應
Thank you so much for taking the time to do our online survey. We are so happy to hear the 10 out of 10 review! We strive to meet the expectations of our guests. We hope to see you again soon!

6/10 一般

Donna (Heath)

讚好：整潔度、職員與服務、設施服務和住宿狀況
My initial room was directly across from the elevators and guest laundry. I was woken up at 4:45 AM by someone’s clothes in the dryer (zippers and metal objects are very loud when in the dryer). I called the front desk and they offered me another room. So, in a robe and barefoot, I’m switching rooms at 5:30 in the morning. Also, the driveway and parking area are full of huge holes.
於 2023 年 2 月住了 2 晚
Karly 於 2023年3月3日的回應
Dear Donna,Thank you for doing our online survey. Please note I will share with my team about your comments and take the steps to prevent this from happening in the future. We hope to see you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff was very friendly and the hotel was very safe and clean.
於 2023 年 2 月住了 2 晚
Karly 於 2023年2月23日的回應
Hello! Thank you for taking the time to do our online survey. We are delighted to hear you had a safe, clean, and friendly stay with us at the Microtel Inn & Suites. We hope to see you again real soon!

10/10 優異

Renee

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean but basic.
於 2023 年 2 月住了 1 晚
Karly 於 2023年2月23日的回應
Renee,Thank you so much for taking the time to do our online review. We are glad you enjoyed our clean hotel and had a comfortable stay. We hope to see you again soon!

10/10 優異

dana

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 1 晚
Karly 於 2023年3月7日的回應
Dana,Thank you so much for taking the time to do our online review. We are happy to see your 5 out of 5 rating. We hope to see you again soon!

6/10 一般

Teresa

家人同遊
讚好：整潔度
The rooms were right next to the parking lot. There were curtains but no blinds and the curtains wouldn't pull closed propererly.
於 2022 年 12 月住了 1 晚

10/10 優異

Elijah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk very nice
於 2022 年 12 月住了 1 晚

8/10 不錯

kevin

讚好：整潔度、職員與服務和設施服務
Pleasant staff

10/10 優異

Ray

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Complimentary breakfast was good.
於 2022 年 12 月住了 2 晚

8/10 不錯

Jean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very comfortable. Staff was very friendly.
於 2022 年 11 月住了 2 晚