Relais & Chateaux Catalonia Pyrenees hotels

"Great place to stay "

"Breakfast was excellent, with many options. The room was big, but had an odd layout. There was a sofa in the entry room and a wardrobe. Buy in the bedroom, not a single chair...only 2 small night stands. The bed and pillows were comfortable. Another oddity is spa use. It's available by reservation for 30 minutes and you need to pick up the key at the front desk. I went down at my time and she told me the guy had not returned the key. So, we went up together and she gave me the key and told me to return in a few minutes when the guy left. So by the time I entered it was 15 minutes into my 30. So, I literally soaked for 12, which gave me time to dry off and return the key to the desk for the next reservation. It's a stupid protocol."

"No need for a car here. Very good breakfast. Our room was small but well arranged. It was called an inside room which just meant no view to the sea but it had a very nice balcony overlooking garden area and nice rural view. "

"Great location, very friendly staff! We arrived a few hours early and they were happy to let us check in early since the room was available. The room was clean and bed was comfortable. We had everything we needed. They helped us arrange a taxi for the next day, which was very much appreciated.They also let us store our luggage safety after checking out for most of the day so we could continue enjoying the city. Would definitely stay here again and highly recommend."

"Well maintained if slightly dated. Excellent value and goid parking. Quality breakfast. Gym has no free weights/water/towels."

"Easy parking. Good breakfast."

"TOURISTS BEWARE!!! Don’t spend your time or money here! They have no respect for guests, just want your money! The conditions of the property was so bad and the staff were so abusive and rude that we left 2 hours after checking in, and they refused to give us any money back! Very rude and unprofessional staff (from reception to management). The receptionist called me names in Spanish. Even with video surveillance present, the management denied it and said everything was great on their end!! The room was dusty and there were bloodstains on one of our pillowcases. Cutlery had food stuck to it from previous guests. Weak and unreliable wifi. When brought this to the reception, they shrugged and said we’re in mountains, this is normal. Overall, not a single word of apology or trying to make up for issues came out of them. "

"Clean room, smooth check in"

"Everything was very good. Noise from refrigerator wagons intrusive but not much that could be done about that without triple glazing "