Most of the hotel workers smiled a lot and were friendly. The pictures of how the rooms look are pretty straightforward. I rated 3 for cleanliness only because my bathroom had a lot of black ants & flying insects (which I didn’t have the hotel maintenance check anymore— since said insects didn’t bite me). Still, they may be a nuisance for some. Within the property are also a coffee shop (in which complimentary breakfast is served), a beauty salon, & a laundry shop. The hotel workers were overall attentive and good at managing expectations.