First off - The house is beautiful. But... There was apparently no exterior cleanup prior to our arrival. The exterior tables and chairs were loaded with pollen. The swimming pool deck had leaves everywhere. There were spider webs all over the main floor deck. Given the time of year of our stay (late April), some pollen and leaves would be understandable, but it looked like there had been no exterior cleanup at this place in many months. Despite our efforts, the upstairs air conditioning did not work at all. Unfortunately, we had the warmest weather of the calendar year to date, and it was extremely warm upstairs. This made for some uncomfortable sleeping temperatures. We phoned the maintenance crew for assistance, but they were unable to fix the AC upon arrival. They put a very noisy window AC unit in one upstairs room and fans in the other upstairs room. These didn't help much at all. The lower level of the house had an alarm on the exterior doors - this seemed to be a child pool safety alarm. The alarm sounded every time the door was opened, and it was very loud. We were not able to disable this, but when the maintenance crew came to address the AC issue, they were able to disable the alarm for us. The pool was advertised as 80 degrees, but it was very cold. There was no access to the swimming pool heating controls. For some reason, the stove on the main level was locked and was not able to be used. We had to use the stove on the lower level. Also - the hot water in the house took a long while to work. When going to shower, we had to wait 3-5min for the water to get warm enough to take a comfortable shower. There was no ball provided for the Foosball table - at least we couldn't find one. Overall we didn't have the best experience.