The place is in a quiet area. Easy to get into and communication is open with the host. I rated it low because there are roaches. I have video and photos. There was a roach trap with dead roaches on the kitchen counter. We have NEVER dealt with roaches before and I had to Google the bug to see what it was. The main bathroom, my youngest daughter was stuck because the counter/sink area is too large and if you shut the door all of the way, you'll be stuck in the bathroom. You have to push the actual counter back to get the door back open.