Zahlé Chateau Ksara Hotels

"The area of the hotel is the best thing. The staff don’t pickup phone. Electricity went away 5 times and no water for 2 hours. The rooms are big but furniture is old like 25 years old and heavily used. There are better options for same price as area is fine. "

"Spotless rooms and excellent staff"

"Perfect room , great staff and warm hospitality "

"Staff team was very courteous, unfortunately room was not what we expected. Lots of ants that we woke up to in our bed and on the floor at 5 am. They gave us 50% off the next time we come but we technically didn’t have a well rested night; although it was a nice gesture I just didn’t expect that from this resort."

"Disappointed"

"Yes"

"Great service"

"Clean and spacious room. Clean hallways, lobby, garage, etc.. Great staff and service. "

"The air conditioning not working House keeping not doing well Food expensive Services at front desk not good "