Chattanooga Hotel with Pool

"The front counter agent took care of us really nice respectful"

"Great hotel! Room was spacious. Friendly staff! "

"Staff was super helpful and friendly!! "

"Staff were consistently unhelpful. I stayed for two weeks while I was transitioning for a move. Not uncommon these days is the need to request for housekeeping to come and change linens, clean bathroom, etc. The first time I requested housekeeping, I had been there an entire week. I wanted the linens changed and the bathroom cleaned at the very least. When I came back in from being out all day, the room was not cleaned - nothing had been touched. I went to the front desk and inquired. I was told no housekeeping happened on the weekend. What? I saw housekeeping all weekend. I asked for housekeeping three additional times and never received it. I finally brought my dirty towels to the front desk and asked for new ones. Would not stay here again although the location was perfect."

"I did not get the room I chose on the app."

"The room was comfortable, the staff was excellent, but the best thing of all was the location!"

"-The mattresses are way too old and uncomfortable. As you try to lay down, you would sink in them. -The TV is outdated, it does need to be replaced with the ones with smart features. -Upon arrival, we had to wait about 10-15 minutes at the front desk until someone showed up. However, their check out was super easy as they provided text message notifications to check out. -The hotel does not provide self parking option and the is no parking lot on the property. They, however, provide valley parking for a fee."

"The lady who checked us in last night was very kind and polite "

"Both rooms were not properly cleaned. Bathroom had mold and mildew on ceiling’s. Ac/heat would not turn on. Was unable to get resolution since due to it being late. Not meeting the ratings or expectations or general cleanliness. "