We had to change rooms because the TV would not work but that’s not the worst of it the morning after we had already slept we found multiple bedbugs in our bed
Run far far far away from considering staying here.
NASTY!!!
Amie
2024 年 3 月入住 1 晚
8/10 还可以
James
与家人出行
2024年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good stay for a last minute accommodation.
James
2024 年 2 月入住 2 晚
4/10 很差
Cliff
商务旅客
2024年01月30日
不满意:员工和服务
The towels were not wash properly. I was about to wipe my face and notice red and stains on 1 towel and picked up another towel and that one had dirt all over it. At that point, I just took a t-shirt from my bag and dried myself off.
Cliff
2024 年 1 月入住 1 晚
4/10 很差
Michael
与家人出行
2024年01月21日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Freezing and dirty--Never again
The room was freezing and the toilet did not work.
Had to finally request another room.
Following day key did not work on the door. Went to front desk to find out none of the keys were working and had to get someone to open the door. And went back on Saturday after funeral, room was never cleaned. Room was put at 90° and still never got warm. Will not be staying here again.
Michael
2024 年 1 月入住 2 晚
8/10 还可以
Michelle,Charleston
与家人出行, 带宠物出行
2023年12月31日
满意:住宿条件和设施,员工和服务
Everyone was very friendly! My ESA Reesie was received with open arms which made me feel very happy as she is part of my life. My husband and I will be visiting Maggie Valley again and we will be staying here for sure.
I would just ask that they do better on making sure they double check the bedding and towels are free of stains and that the shower curtain does not have mold.
That was very disappointing but was made right by housekeeping.
Michelle
2023 年 12 月入住 2 晚
6/10 一般
Umeshkumar
2023年12月30日
Umeshkumar
2023 年 12 月入住 1 晚
10/10 超赞
Datasha
与家人出行
2023年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Clean Pet Friendly
The staff was so friendly and the rooms are super clean, especially since it’s a pet friendly hotel.
Datasha
2023 年 12 月入住 1 晚
8/10 还可以
Jimin
2023年12月24日
满意:清洁度、员工和服务、住宿条件和设施
was close by every attraction. ski, ashville, casino. front desk was very kind and wonderful. had a great time at the mexican restaurant at the hotel. would defintely stay here again if i ever visit maggie valley
Jimin
2023 年 12 月入住 3 晚
6/10 一般
真实旅客
团体旅客
2023年12月18日
满意:员工和服务,清洁度
The hall was so cold! No heat... and the room was cold but it got warmer within 15 minutes but the bathroom was still cold.. no heat inside the bathroom..breakfast wasn't that great..