"I booked this hotel based on what appeared to be updated photos and recent reviews, but the actual experience was completely misleading and did not reflect what was advertised. From the moment we arrived, the environment felt uncomfortable and questionable, to the point where it made you think twice about something as simple as leaving food out. The hallways were extremely hot and stuffy, especially when getting off the elevator, and the overall condition of the property did not feel well maintained. Inside the room, several basic amenities were either missing or not working. The phone did not function, making it impossible to contact the front desk, and there was no proper storage or closet space, which was not clearly disclosed. There were also multiple safety and maintenance issues, including a broken latch on the sliding balcony door and a balcony railing that felt unstable and made noise when touched. Cleanliness was a major concern. There were small, dark insects present under the linens, and the room appeared to have poor paint work and overall upkeep. Additionally, there was no visible elevator inspection certificate posted, with signage stating it was only available upon request, which raised further concerns. I did attempt to address these issues with staff and asked if anything could be done to accommodate the situation, but no meaningful resolution was offered before I chose to check out. Overall, this stay fell far below expectations and did not align with how th"