接待處

俄亥俄汽車旅館的評價

2.5 out of 5
俄亥俄汽車旅館
600 N La Salle Drive, Chicago, IL

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 615 則" "
8 分評分,不錯;1003 則評價中有 272 則" "
6 分評分,一般;1003 則評價中有 58 則" "
4 分評分,欠佳;1003 則評價中有 28 則" "
2 分評分,很差;1003 則評價中有 30 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
地点超棒,购物观光很方便,房间干净也很安静,免费停车在院内,感受很好.
於 2021 年 4 月住了 1 晚
Ed 於 2021年4月21日的回應
非常感谢您的反馈。我们很高兴得知您在我们这里过得愉快。祝您和家人夏天快乐,身体健康。

8/10 不錯

Ruey Chyi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 2 晚
MMunoz 於 2021年1月12日的回應
Thank you so much for staying with us ! We appreciate your feedback .

8/10 不錯

Kwok Hou

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
comfortable
於 2020 年 2 月住了 1 晚
ppara 於 2020年2月12日的回應
We appreciate your feedback and so glad you enjoyed your stay!

8/10 不錯

Pamela

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, it was very good! The room doesn't have its own thermostat for you to control the room temperature. It was a bit too cold for me!
於 2024 年 5 月住了 2 晚
pmoreno 於 2024年5月23日的回應
Dear Guest,Unfortunately it's only central air for all rooms which is controlled at the front desk. We do our best to keep it at a comfortable temperature for everyone. Adjustment requests are always recommended. We apologize for it taking away from your stay. We appreciate you taking the time to leave a review and for staying with us.

4/10 欠佳

Nimeshkumar

家人同遊
Hot rooms no AC
於 2024 年 5 月住了 1 晚
rr 於 2024年5月19日的回應
We are sorry to hear about your stay. The temperature is based on section not by room. For future reference you can dial 0 for the front desk. We would be more than welcome to accomadate your concerns by either raising or lowering the temperature. We are sorry we couldn't give you the best experience at the Ohio House Motel. We hope we can give you the full experience sometime in the future. Thank you for staying with us!

10/10 優異

Shi Yun

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a lovely two night stay at the Ohio house motel! The staff was very accommodating with turning on the heat for us in the room. The motel is walking distance to many things and there is parking right in front. We felt safe and we saw many other families staying there. Thanks for making our Chicago stay a good one!
於 2024 年 5 月住了 2 晚
Hector A 於 2024年5月18日的回應
Thank you dear guest for staying with us! Your review is greatly appreciated. We are glad you got the most out of your stay with us! We hope to have brought you and your family a memorable service. Thank you again.

8/10 不錯

Mathalai

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Raul R 於 2024年5月14日的回應
Thank you so much for your amazing review!

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Very clean. Helpful staff
於 2024 年 5 月住了 2 晚
Hector A 於 2024年5月10日的回應
We are happy to hear you enjoyed your stay with us! We appreciate your review. Thank you for your patronage, we hope to see you again soon.

8/10 不錯

Linda

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
They were very pleasant and helpful with our needs. It gets loud, street traffic. While the parking lot is a nice feature, I wish I knew they were going to charge me an additional fee for it.
於 2024 年 5 月住了 2 晚
pmoreno 於 2024年5月7日的回應
Dear Guest,Our parking policy update has definitely caught everyone by surprise this new year. Charging for parking finally caught up to us but we are still the great facility that we are. We apologize about the noise, it doesn't help that we are located on two busy streets that connect to the highway. We greatly appreciate you staying with us and leaving us a review.

8/10 不錯

Louis (Libertyville)

讚好:整潔度、職員與服務和住宿狀況
Staff friendly & efficient. Clean & comfortable.
於 2024 年 4 月住了 1 晚
pmoreno 於 2024年5月7日的回應
We are happy to hear you had a great stay. Thank you for such kind review and for staying with us. We hope to see you again in the future!

8/10 不錯

Barbara (Glen Mills)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Although nothing particularly fancy, this was a great place to stay while visiting Chicago for the first time. Very nice people and great service!
於 2024 年 4 月住了 2 晚
pmoreno 於 2024年5月6日的回應
We are delighted to see you enjoyed your stay. Thank you for staying with us and for leaving us such a kind review.

2/10 很差

Erik

I was charged triple the amount that I was quoted at. I am trying to call the front desk with no response. I’ve been making phone calls for an hour and will continue until I get some kind of correspondence. Seriously, do not recommend this motel.
於 2024 年 5 月住了 1 晚
MMunoz 於 2024年5月4日的回應
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and frustration you experienced regarding the discrepancy in the amount charged and the lack of response from our front desk.We understand how important it is to have accurate pricing and responsive customer service, and we regret that we fell short of meeting your expectations in this regard. Please know that we take your concerns seriously, and we are committed to resolving this issue promptly.We would appreciate the opportunity to investigate this matter further and address any billing discrepancies. Our team is currently looking into your concerns, and we will reach out to you directly to resolve this matter as soon as possible.Once again, we apologize for any inconvenience this may have caused, and we thank you for bringing this to our attention. Your feedback helps us improve our services and ensures a better experience for our guests in the future.

10/10 優異

Eric

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this place. The woman who checked me in and was behind the counter most of my stay was so friendly and helpful. The room was very clean and all the amenities were great. The parking situation is fantastic, the rate isn't bad and you can self park near your room. In a major city like this, in the middle of the metro area, that's a rarity. Wish every city had one of these.
於 2024 年 4 月住了 2 晚
pmoreno 於 2024年5月3日的回應
Dear Guest,We are pleased to see that you had an excellent stay with us. We will continue to strive so other's can have the same experience as you. Thank you for such kind words, we will make sure to forward those to her. We appreciate you leaving us a review. We hope to see you again in the future!

10/10 優異

joseph

讚好:整潔度和設施服務
Awesome staff, so beautiful and clean.
於 2024 年 4 月住了 1 晚
Mmunoz10 於 2024年4月30日的回應
Thank you so much for staying at The Ohio House, we thank you for your vibrant review. We hope to welcome you back in the near future.

8/10 不錯

Barbara

伴侶同遊
讚好:整潔度
不滿:設施服務
Clean and good location
於 2024 年 4 月住了 1 晚
MMunoz 於 2024年4月25日的回應
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations.

8/10 不錯

Louis (Libertyville)

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
Mmunoz10 於 2024年4月23日的回應
Thank you so much for choosing to stay with us! We hope you had a lovely stay!

6/10 一般

Katonia

伴侶同遊, 商務旅客
讚好:整潔度
不滿:職員與服務和設施服務
Very loud because of traffic in the area. Every time I’ve stayed here I put up the do not disturb and housekeeping still comes knocking and yelling housekeeping every morning, I think in an effort to rush people out before the actual check out time. They tried to keep my deposit because I had gotten a little bit of makeup on the pillows.
於 2024 年 3 月住了 2 晚
pmoreno 於 2024年4月22日的回應
Dear Guest,There is a fee for any stained linens and pillows. If housekeeping cannot remove the stain then it becomes unusable which result's in lost linens. We prefer our guests return them clean as they were at check in. We apologize for the easily heard traffic, we are located on two busy streets that are connected to the highway. Thank you for staying with us and for leaving us a review.

10/10 優異

zhanargul

於 2024 年 4 月住了 3 晚
Hector A 於 2024年5月10日的回應
Thank you very much staying with us during your trip! We hope you got the best out of your stay, we truly appreciate your review! We hope to see you again soon!

10/10 優異

Jasmenda

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was centralized with easy access to transportation. The hotel had lots of options for food, drinks and entertainment in the area.
於 2024 年 4 月住了 2 晚
Hector A 於 2024年4月22日的回應
We extremely appreciate the great review, it makes us happy to have been able to serve you well during your stay with us! We truly hope you stop by again on your next trip to Chicago. Thanks for staying at the Ohio House Motel!

8/10 不錯

Masanori

讚好:整潔度
there's many restrants and night spots.
於 2024 年 4 月住了 2 晚
Hector A 於 2024年4月20日的回應
Thank you very much for staying with us! Its makes us happy you got the best out of our central location during your stay! We would be grateful if you could let us know how we can improve your future stay. Hope to see you again soon!

10/10 優異

Sonia

Lovely, quick little stay. Very clean, quaint, nice to have fridge and microwave in room. TV picture a bit dated and you can hear the doors closing out side of the room. But minor things. Overall a great value for downtown Chicago if all you need are the basics.
於 2024 年 4 月住了 1 晚
pmoreno 於 2024年4月19日的回應
We are happy to hear you had an excellent stay. Thank you for staying with us and for taking the time to leave us a review. We greatly appreciate it!

10/10 優異

Jaylen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
pmoreno 於 2024年4月19日的回應
Thank you for staying with us!

8/10 不錯

Louis (Libertyville)

Good experience
於 2024 年 4 月住了 1 晚
pmoreno 於 2024年4月17日的回應
Thank you for staying with us and for leaving us a review. We appreciate it!

6/10 一般

andrea

親子同遊
讚好:住宿狀況
I think they should provide bottles of water in the rooms, not charge for parking for a few hours only if you stay overnight, the staff could improve the service a little.
於 2024 年 4 月住了 2 晚
rr 於 2024年4月10日的回應
We appreciate you staying with us and leaving a review! Thank you for the feedback and we will try our best to consider your concerns leading forward!

10/10 優異

Chloe

讚好:整潔度、職員與服務和住宿狀況
The receptionist at the hotel was super friendly, we got a warm welcome right from the start. Hotel was clean. Would book again for sure.
於 2024 年 4 月住了 1 晚
rr 於 2024年4月10日的回應
Thank you for the feedback on your visit! We are glad to hear about your experience and we hope to continue to provide exceptional stays!

8/10 不錯

kristen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Miss the free parking. Now $29/night. Can stay at many nicer hotels and pay daily parking. Ohio House lost it’s nitch in the city. So Sad:(
於 2024 年 3 月住了 3 晚
Raul R 於 2024年4月10日的回應
We are sorry to hear about your thoughts on our new fee. We know it's a change for our regular loyal customers, but we tried holding off on parking for a great amount of time. Considering our location and competitors around the area we tried our best to meet in the middle of our company's revenue alleys and our customers satisfaction. Compared to other parking rates at hotel's, with our in and out policy 29 before tax could be seen reasonable. We hope overtime we can agree in this perspective but regardless we appreciate you choosing us for your stay!

10/10 優異

Angela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love everything about the hotel
於 2024 年 4 月住了 1 晚
rr 於 2024年4月10日的回應
Thank you for choosing to stay with us! We are glad to hear about your experience and we hope to see you again soon!

10/10 優異

Keith

於 2024 年 4 月住了 1 晚
MMunoz 於 2024年4月25日的回應
We greatly appreciate you taking the time to share your experience with us! It's fantastic to hear that you enjoyed your stay and that we were able to meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional service to all of our guests

8/10 不錯

Shyann

於 2024 年 3 月住了 2 晚
MMunoz 於 2024年4月23日的回應
We appreciate your input, and we hope to welcome you back for an even better experience in the future!

10/10 優異

Jason

於 2024 年 3 月住了 1 晚
pmoreno 於 2024年4月19日的回應
Thank you for staying with us!

8/10 不錯

Curtis

讚好:住宿狀況
於 2024 年 3 月住了 1 晚
Hector A 於 2024年3月29日的回應
We'd like to thank you for choosing the Ohio House Motel! We appreciate the great review! We hope to see you soon thank you !

10/10 優異

Kimberly

讚好:整潔度、職員與服務和住宿狀況
The rooms were nice and clean but parking was inconvenient. And to put down a deposit is more than the rate of the room.
於 2024 年 3 月住了 1 晚
pmoreno 於 2024年3月13日的回應
Dear Guest,Every hotel in the area requires a security deposit which varies in amount. Our rates also vary daily depending on occupation. Thank you for staying with us and for leaving a review!

10/10 優異

Louis (Libertyville)

讚好:整潔度、職員與服務和住宿狀況
Nice Service Thank you
於 2024 年 3 月住了 1 晚
pmoreno 於 2024年3月13日的回應
Thank you for staying with us and for leaving a review!

4/10 欠佳

Erhan (Houstont)

不滿:職員與服務
於 2024 年 3 月住了 2 晚
pmoreno 於 2024年3月24日的回應
Thank you for leaving us a review, we hope you had an excellent stay with us during your trip.

10/10 優異

Phyllis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, helpful...Enjoyed my stay. Definitely recommend
於 2024 年 2 月住了 3 晚
HA 於 2024年3月10日的回應
Thank you Phyllis for staying with us. It makes us happy to have met expectations during your visit. We hope to see you soon!

10/10 優異

Dhrumil

多人同遊
讚好:整潔度和住宿狀況
It’s the best thing if you just want a simple place to crash at the end of the day. It’s in the middle of downtown, surrounded by lovely cafes and is very easy on the pocket with its pricing. The rooms were clean and spacey enough to not be problematic.
pmoreno 於 2024年3月3日的回應
We are happy to hear that you had an excellent stay and were able to enjoy the nearby businesses. We greatly appreciate you leaving us a review and for staying with us as well. We hope to see you again sometime!

8/10 不錯

Audry

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There is a lot of great options for food close by and you can park your car to walk around the city if you're a guest there. Rooms were spacious. You do hear city noise quite often with where it is located.
於 2024 年 2 月住了 1 晚
pmoreno 於 2024年3月3日的回應
We appreciate you taking the time out of your day to leave us a review. We are also happy to hear that you enjoyed your stay and were able to visit nearby businesses. Unfortunately, we are located on two busy streets. Than you once again!

10/10 優異

DeAndre

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice, Clean, and Cozy!
於 2024 年 2 月住了 1 晚
Hector A 於 2024年2月8日的回應
Thank you for staying with us! We strive toward making your stay as best as can be, which is why we are happy to hear of your stay! We appreciate the feedback and hope to see you soon!

10/10 優異

Louis (Libertyville)

讚好:整潔度、職員與服務和住宿狀況
Great service. Very nice & professional personnel
於 2024 年 1 月住了 1 晚
Hector A 於 2024年2月7日的回應
Dear guest thank you for choosing the Ohio House Motel for your stay. It makes us happy to have been able to bring you great service. We hope to see you soon!

10/10 優異

Melody

讚好:整潔度、職員與服務和住宿狀況
Checking was really easy, front desk staff was really nice and understanding. Only thing is parking fee seemed expensive.
於 2024 年 2 月住了 1 晚
Hector A 於 2024年2月4日的回應
Dear guest thank you for staying with us. Nothing makes us happier than leaving you with a good experience, we are happy to hear of your stay. We do apologize about our parking policy. Keep in mind paid parking comes with a guaranteed spot and unlimited in and out privilege's! Thanks you for your valuable feedback, we hope to see you soon!

8/10 不錯

Kimberly

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We emailed and asked for an early check in and never got a response. When we arrived at 1:00 we were able to park our car but couldn’t get into a room. I am a little disappointed that they now charge for parking. The free parking was a big reason for staying here each time we visit. But it is only $29 which is cheap compared to other hotels. Overall it is a good hotel in a good location for what we need with very reasonable winter rates.
於 2024 年 1 月住了 1 晚
RR 於 2024年1月30日的回應
Thank you for staying with, and we extremely apologize for not being able to get back to you. We hope you enjoyed your stay and appreciate your understanding.

10/10 優異

Rafael

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean room excellent customer service
於 2024 年 1 月住了 1 晚
Hector A 於 2024年1月29日的回應
Thank you valued guest for choosing the Ohio House Motel. We work diligently to give every customer the best experience. We are pleased to have been able to accomodate you comfortably. Hope to see you soon!

8/10 不錯

jorge

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hector A 於 2024年1月29日的回應
Thank you dear guest for staying with us! Taking the time to leave us a review is much appreciated! We hope to see you soon!

8/10 不錯

Louis (Libertyville)

讚好:整潔度、職員與服務和住宿狀況
Staff was efficient & friendly. Nice operation.
於 2023 年 12 月住了 1 晚
pmoreno 於 2024年1月29日的回應
Thank you for staying with us and for leaving a review, We greatly appreciate it!

10/10 優異

Zbigniew

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean,,shopping
於 2024 年 1 月住了 1 晚
pmoreno 於 2024年1月29日的回應
Thank you for staying with us and for leaving us a rating. We appreciate it!

4/10 欠佳

Josh

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was a large party in a nearby room that did a bunch of yelling slammed the door every 10 minutes until 4:45 am. Weed smoke and cigarette smoke kept wafting over into my room. I considered sleeping in my car. Oddly, I had this exact same experience last time I stayed there, leading me to ask the very nice staffer if people live there. He did say he would have intervened had he known about the ruckus.
於 2024 年 1 月住了 1 晚
H.A 於 2024年1月29日的回應
Dear valued guest, we understand you ran into some issues during your stay. We would like to extend a apology for your experience, we would hope to be able to correct these issues should you consider us again. Our goal is giving everyone the best stay possible during their visit to Chicago. Please feel free to contact us for any future stays or concerns on this topic. We hope to see you soon!

2/10 很差

Rakibul

家人同遊
讚好:整潔度和住宿狀況
They changed their parking fee policy without informing me. While I made the booking through Expedia, it was under free parking category. But later they changed it and charged me $29 tax when I tried to check in.
於 2024 年 1 月住了 1 晚
RR 於 2024年1月30日的回應
We are sorry to hear about that sir, starting the 1st of this year we started charging 29 + tax daily for parking. We also have it listed on our own site including third parties. It's usually listed as " Resort Fee". We hope you still we're able to get some good nights rest. Thank you for staying with us.

2/10 很差

Rachel

家人同遊
不滿:職員與服務
No compassion
I googled for a accomdations that accepts pets and ohio house motel was one of the motels that was given in the search through hotels.com........i made a reservation online for 2 rooms........when i get to the motel to check in and they start explaining the terms and conditions saying i cant have pets i was blown away......i explained to the clerk i specifically searched for accommodations that accept pets and this motel was given after the search. He states well we dont accept pets so of course I had to cancel my reservation. He studied I need the contact hotels.com to possibly get a refund. When I contact the hotels.com around 8:00 p.m. I talked to an online chat representative. They said they were put in a refund request and it would take up to 48 hours for that request to be looked at. I explained to the online rep but I hear no other place to go because my house just caught fire that same day and I need a hotel room for the night otherwise I will have to sleep in my house I just called on fire and was not secure. And I had nowhere to go with my family and two dogs and tried to accommodate me about getting me another hotel room which I would have had to pay for out of pocket instead of just moving money from the reservation I could not use to another hotel that accepted pets so therefore I was not able to get a reservation anywhere cuz I spent my last on a hotel room for the night. So I had to sleep in my cold house that wasn't secure with broken windows and no heat.
於 2024 年 1 月住了 1 晚
RR 於 2024年1月30日的回應
We are extremely sorry to hear about your situation with us. It's listed in every website that our policy is no smoking and no pets. We are very sorry and shocked to hear that we came up on a pet friendly search. As far as the refund, since you booked through a third party and it was a prepaid. It's not really in our control. We hope the best for your current circumstances and wish you a blessed new year.

10/10 優異

Matheus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay while in Chicago
Great place to stay. Very good location with most of the tourist places within a walkable distance. Great brunch places around. Even though is in the heart of the city, they make it feel safe. The rooms were clean and the staff was friendly. The only thing I did not like was that they charged for parking. They could have said that on the reservation.
於 2024 年 1 月住了 2 晚
RR 於 2024年1月30日的回應
Thank you for staying with us! We appreciate you choosing us for your stay. We are glad to hear about your stay. Starting this year we listed a resort fee ( parking fee ) on every website and third party. We are sorry to hear that it might've slipped throughout the whole booking process. Regardless we are happy to read your amazing review and We hope to see you again soon!

10/10 優異

Deirdre

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Although I did not need parking, it was a nice feature. Area was nice. Food options very close. I felt safe. Would definitely stay again.
於 2023 年 11 月住了 1 晚
RR 於 2024年1月30日的回應
Thank you for staying with us, we appreciate your second thoughts about your visit. We hope to see you again soon!