Chicopee Hotel with Pool

"Staff was friendly and helpful. Restaurant was great.Room was comfortable. Close access to airport made for easy flight check-in."

"Ok"

"Very convenient to everything and great staff. Clean rooms always "

"Everything was good but I was not given a receipt at check out nor when the deposit would be release . She was on the phone and said I’m all set . "

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"Housekeeping was hit or miss, one day they changed out towels, did not make the bed. Another day they did both. Unsure. Room was sandy so no sweeping done. Both the heater and the fireplace were incredibly loud, the heater making ticking noises that kept waking me up. Overall, the stay was fine. Would maybe stay here again but wouldn't pay to upgrade to fireplace room. Pool and hot tub seemed clean. Gym did not have sanitizing spray from what I saw. "

"Clean hotel and front staff was very friendly and helpful. Bummer part is maid service is every other day. "

"It was wonderful that the hotel was pet friendly & didnt have a dog weight limit but 98% of the dogs at the hotel were not on leashes. Regarding the room, when I went to clean the water off the floor, my cloth came up [not a little but] absolutely covered in dirt. I also went to use the room phone to call the front desk but had an issue - the connector that holds the cable in the telephone port was in but the cable wire had been cut & ripped out of the wall. I made the front desk aware on Friday night, was told it would be fixed Sat but when we left Sun morning, the phone was still in disrepair. Finally, we knew we were near Bradley Airport but found out we were in the direct path for all planes landing. On a totally different note, the housekeeping & front desk staff were very nice!"

"Clean room, plenty of pillows. Jus outdated decor but that’s not a big deal "