“I stayed at Savoy Hotel for 4 nights.1st and 2nd nights in Room 812, there was a bad smell coming from the toilet, but it improved after we used air spray. There is a step to enter the washroom is quite high compared to Room 811, which might be difficult for elderly. Unfortunately, the main issue was the toilet clogged twice in one day after poo poo. The first time happened in the morning, but the engineer fixed it quickly after we reported it. However, it clogged again at midnight, but the……