"The hotel is in an excellent location, particularly for Salford Quays, and overall we had a pleasant stay. The staff were friendly, professional and helpful, and I had no issues whatsoever with the bed, view or parking.
However, the rooms feel quite outdated for the modern traveller and have not kept pace with what guests expect in 2026. Our room had no fridge, very limited USB charging points and a bathroom that, while clean and functional, was clearly in need of modernisation.
One particularly frustrating issue was the bedside USB ports, which were actually located underneath the bedside table. This made them extremely awkward to access and, with a short charging cable, using a phone comfortably in bed was difficult. In 2026, when guests travel with phones, tablets and smartwatches, easily accessible charging points should really be standard.
We ate in the hotel restaurant on three occasions and found the food quite nice. The hotel's proximity to Salford Quays is also a major advantage and the location itself is excellent.
Overall, the hotel has a great deal going for it. If the rooms were modernised with updated bathrooms, a fridge and better charging facilities, I would score this hotel very highly. The staff and location are excellent, but the rooms need updating to better reflect the needs of today's traveller."
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