Beirut CityMall Hotels

"Great service from minute one on the reception Clean Cozy Comfortable Affordable Safe and quiet area"

"Renovation needed"

"Here’s an honest review: Location 5/5 — Perfectly located in the coolest neighborhood of Beirut Amenities 4/5 - It’s a cute, heritage building with an external staircase that’s a little tricky when it rains, but charming AF when it’s a beautiful day out. The “lobby” is charming but feels less of a lounging place, and more like a cafeteria. The shower situation is cute in the corner, but not very practical as water ends up pooling in the room after a reasonable shower. Not a huge deal, but not perfect. Bed 5/5 — Very comfortable king size. Perfect to sleep in after a long day (and my days have been LONG AF!). Noise 3/5 — Location being what it is, you will hear the neighbourhood (street cars, occasional construction bangs, loud church bells- not the charming kind of church bells). It did bother me a few morning not gonna lie. Staff 5/5 - Amazing hospitality. No negative comments. Super responsive. Kind. Smiling. All good! Room 3.5/5 - It’s a cute concept: A micro hotel in a heritage building… so it is what it is. I really like the high ceilings (Heritage building). I didn’t like that there wasn’t much room to unpack properly. A corner closet (or an “armoire” if you want to stay true to form) would’ve been great. Another thing I really didn’t like is the lack of ventilation in the room. How much hours raise the humidity and unless you’re open the windows, books and passports would end up wrinkled. Cost 5/5 — A lot of value for the money. Definitely a great find."

"Friendly staff, clean room and good amenities."

"Comfortable and clean."

"I suppose to check in at 4 pm They let me wait until 10:30 pm to check in I spent 6 hours and a half on the street "

"We were 2 families stayed there for a week in apartments. You need to know that this is a building managed by a company like Airbnb. Good location with supermarkets, shops and cafes all around. Building is good, seems new, secured with pass codes. Apartment is modern but furniture is not top notch (couch was kind of worn out with feathers coming out of it all the time). - Payment was a hassle as they kept sending messages saying that payment didn't go through and asking for proofs while it was done according to the bank. - The first surprise is asking for a security deposit which is not required by many companies. - Very late in sending the check-in instructions until morning of check-in day. - Very weird guy responsible for the building and who did the keys handover. - Master bedroom sheets had a blood stain and a hassle back and forth to change sheets. - weather was really hot and we couldn't turn on all ACs because electricity kept disconnecting. A simple turn on of water kettle was a reason for electricity to disconnect. - Apartment uses the key chain in a slot to turn electricity on, so everything keeps disconnecting every time you remove the key. - Water heating is not like auto and you need to push a button and turn it on if needed. - Information was wrong everywhere like expedia page showing check-in 4am which turned out 4pm. - They were very strict in check out at 11am. - Hassle to chase for security refund and receiving it less!"

"Beds are so comfortable, no food."