大堂

关于凯艺酒店的点评

2.5 out of 5
凯艺酒店
129 Dolby St, Clarion, PA

点评

8.4

很好

10 分 - 超赞。372 条好评,共有 860 条点评" "
8 分 - 还可以。320 条好评,共有 860 条点评" "
6 分 - 一般。90 条好评,共有 860 条点评" "
4 分 - 很差。50 条好评,共有 860 条点评" "
2 分 - 糟糕。28 条好评,共有 860 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Anuradha

满意:员工和服务
不满意:住宿条件和设施
We live bed the check in staff. Very nice and friendly
2024 年 5 月入住 1 晚

4/10 很差

Claudio

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The property is quite aged - need improvements and cleaning
2024 年 5 月入住 1 晚

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Dorothy,Denville

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time staying,and I will definitely return. The staff was great,and very accommodating. Sadly, the ice machine was down-which I needed, BUT the staff had a small cooler at the desk for patrons. There was also a problem with the flapper in the toilet- which I reported to the front desk. The breakfast was lovely and the overall stay was very good
2024 年 4 月入住 1 晚

10/10 超赞

Gina

满意:员工和服务,清洁度
We like staying here because it's just far enough off the highway to be quiet, but is still convenient. Staff is always accommodating and kind.
2024 年 4 月入住 1 晚

2/10 糟糕

Miguel Angel Martin

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I arrive 4 o’clock in the morning, This hotel cancel my reservation, they didn’t have my room ready, I had to discuss to get a room to rest that I already paid, I request late check out the MOD said 12:30, but at 11:30 I had 3 phone calls from the employee Terra then 12:01 she came slamming the door yelling us to get out, she came into the room and said she will be there until we get out, at the time I said will recorder her she left, she said will charge me for another night. My teenager boy were in the shower, Then when we were in the car to leave, the police came, they ask us what happened they write the report and asked us if we will comeback, we said “never” they said that the employee ask for us not comeback. Plus at 9:00 AM we ask for 4 little bottles of shampoo but she said “I can give you just one, because it is complementary” bad experience.
2024 年 4 月入住 1 晚

8/10 还可以

JOHN

与家人出行
满意:清洁度、员工和服务、服务设施
Na
2024 年 4 月入住 1 晚

10/10 超赞

Anita

满意:清洁度、员工和服务、住宿条件和设施
Stopped on the way from viewing the eclipse in Erie. Check in easy as was check out Breakfast good. Accommodated our 🐕.
2024 年 4 月入住 1 晚

10/10 超赞

Denise

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ok
2024 年 3 月入住 1 晚

2/10 糟糕

Lisa

2024 年 3 月入住 1 晚

8/10 还可以

Daniel

商务旅客
满意:清洁度、员工和服务、服务设施
nice room but the property overall is dated
2024 年 3 月入住 2 晚

4/10 很差

Fred

与家人出行
不满意:住宿条件和设施,清洁度
Pretty much every surface was stained in the room and around the property. It was an okay place to sleep for a wuick stay but that was about it. Cracked toilet seat, stains, rips. - needs to be fixed up a bit.
2024 年 3 月入住 1 晚

10/10 超赞

Hiram

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and clean
2024 年 3 月入住 1 晚

6/10 一般

Marie

与配偶出行
满意:员工和服务,清洁度
不满意:服务设施
Our room was clean and the staff friendly. It is an older hotel and does show signs of wear on the furniture and carpets. It was inexpensive to stay there. We arrived when it was dark and there were not many lights outside, so it was hard to see the hotel sign for the front door and where to go and park. The hotel is on a hill and having some reflectors at the edge of the parking area would be helpful as we drove close to the edge before realizing that it dropped off.
2024 年 2 月入住 1 晚

4/10 很差

Dalinda

商务旅客
Scott was very rude to my daughter 18 yrs old. Told her she needed to be 21 to stay in/booked room? But he’d let her stay like it’s a grand exception. She’s in college, driving back to school 8hr and doesn’t need a lecture about her age like she’s 12 and has stayed here before with no issues. Also paid and booked the room by me (mom) as she was driving and was getting fatigued. However when I went to their website, no rooms available. Booked through Expedia without issue- several rooms available and easy! Scott told her she should NOT book through Expedia next time just call the hotel directly because it makes it easier on the staff. Then proceeded to get her drivers license, car description, cc etc. room seems fine as in the past but she’s only staying for a few hours to sleep and continue on her trip to school and this has been a good midway point without previous issue. Expedia has been a great tool for us in the past.
2024 年 3 月入住 1 晚

8/10 还可以

Mandy

与家人出行
满意:服务设施,员工和服务
Loved the stay, Hotel was great - Staff was fabulous. The Price Expedia charged was more than if I booked through the hotel. very disappointed and completely dissatisfied in my experience with Expedia. I will not use them again.
2024 年 2 月入住 2 晚

6/10 一般

Mohammad

满意:清洁度
2024 年 2 月入住 1 晚

10/10 超赞

Jay

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was secluded but had sufficient lighting
2024 年 2 月入住 1 晚

8/10 还可以

Deniece

满意:清洁度、员工和服务、住宿条件和设施
The staff were pleasant, friendly and helpful. The breakfast buffet was just okay.
2024 年 2 月入住 2 晚

10/10 超赞

Caroline

满意:清洁度、员工和服务、住宿条件和设施
Staff were incredibly friendly
2024 年 2 月入住 2 晚

6/10 一般

Peter

不满意:住宿条件和设施,清洁度
Ok stay
Hotel was ok , we didn’t know that they didn’t clean the room on a daily basis. We used our towels and needed more I asked house keeping and was given a hard time . Eventually I went to front desk after waiting an hour for housekeeping.That’s when I was told about cleaning policy . Scott the front desk person was very nice and helpful about where to eat and other things to see around town . Pat on the back to him . The pool was terrible weird color of the water looked dingy and would not go in it. The room was ok , trash behind the tv stand only saw this because we had to plug everything in to use it .The breakfast was good deal the food was kept full and tasty . We will not at this location again but will stay at other choice owned hotels
2024 年 2 月入住 2 晚

10/10 超赞

Timothy

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We were very pleased with our stay. The staff at the front desk was so nice, friendly and helpful. They went above and beyond several times to meet our needs. We were always treated like a respected guest. Very impressed with the room accommodations and hot showers. We definitely will be back. Thank you so much.😊
2024 年 2 月入住 2 晚

6/10 一般

Steve

与家人出行
满意:员工和服务
Continental breakfast was tasty and fresh with good variety. The staff was friendly, helpful and attentive. However the room could have been cleaner. And the hotel itself needs updating.
2024 年 1 月入住 2 晚

6/10 一般

Ian

2024 年 1 月入住 1 晚

8/10 还可以

Larry

2024 年 1 月入住 2 晚

4/10 很差

Charity

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Anne Marie

满意:清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Lauren

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

BOB

2024 年 1 月入住 1 晚

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hot tub i liked pool i didnt
2024 年 1 月入住 2 晚

8/10 还可以

Andrea

满意:清洁度、员工和服务、住宿条件和设施
I often stop at this Quality Inn on my long trips along Route 80. It's a great option for a quick overnight stay: much cheaper than nearby hotels, but it's always clean, quiet and comfortable. The breakfast is simple, but that's to be expected for the price, and they offer 24 hour coffee. The hotel is located just beyond the busy shopping and hotel area you see from the highway. The entrance to the driveway isn't clearly marked, but you can see the Quality Inn sign at the top of the hill on your left. Just follow your GPS.
2023 年 12 月入住 1 晚

8/10 还可以

Carl

2024 年 1 月入住 1 晚

8/10 还可以

doug

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

LINDA

满意:清洁度、员工和服务、住宿条件和设施
The check in staff were very friendly, professional and helpful.
2023 年 12 月入住 1 晚

10/10 超赞

Dustin

2023 年 12 月入住 1 晚

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value for our drive back to East Coast.
2023 年 12 月入住 1 晚

10/10 超赞

Robert,Ypsilanti

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like the no refund, but thanks to Hotels.com they waived the penalty (original booking was for wrong date). Rest of event very nice. Good Price too.
2023 年 12 月入住 1 晚

4/10 很差

Alyssa

与家人出行, 与配偶出行
不满意:住宿条件和设施,服务设施
Our door lock didn’t work so had to go in through the other door, they cleaned that room but not ours or even took out the trash in our room even though they were connected and the doors open. Trash / laundry was in the halls at one point. Mostly clean otherwise, obviously very simple and kind of run down location. But cheap so what can you do.
2023 年 12 月入住 3 晚

10/10 超赞

Louis

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Grace

带宠物出行
2023 年 12 月入住 1 晚

10/10 超赞

Adrianne

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Shaun

商务旅客
满意:员工和服务
不满意:住宿条件和设施
Better than sleeping in your car…
While the desk staff was extremely nice, this hotel is about thirty years overdue for a remodel. It is cheap for a reason. If you are looking for a bed instead of sleeping in your car, then this place gets that need. I didn’t feel comfortable using the shower/ tub because of the poorly spackled cracks, and the chuck off ceiling plaster falling down above it. The tv has spray stains on it that lead the imagination to wonder what else hasn’t been cleaned in there. There was a nasty smell as soon as I entered the room, and a smell of cigarette smoke throughout.
2023 年 12 月入住 1 晚

8/10 还可以

Bruce

与家人出行
满意:员工和服务
Our overnight stay was good value for the money. The hotel is worn, as other reviews have stated. But it was a good value for a quick overnight stay while traveling from Ohio to NY.
2023 年 11 月入住 1 晚

10/10 超赞

Christopher

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

montoo

不满意:住宿条件和设施,清洁度
bath tub had towels from previous occupant. bathroom roof had peeled paint. sink had brown stuff. location looks sketchy.
2023 年 12 月入住 1 晚

8/10 还可以

Brian

商务旅客
满意:清洁度、员工和服务、服务设施
Friendly staff and the complimentary breakfast was good. Some general maintenance is needed. Overall really good value for the cost.
2023 年 12 月入住 1 晚

8/10 还可以

ERIC

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable accommodation at a great price
Clean and comfortable, close to the highway and with easy access to downtown Clarion. Breakfast was very good!
2023 年 12 月入住 1 晚

10/10 超赞

Russell

与家人及幼儿出行, 商务旅客
Clean spacious rooms and a great breakfast.
2023 年 12 月入住 2 晚

6/10 一般

PATSY

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
The staff is limited and you only get clean linen if you request it. Pool was shut down and green. Washer worked but dryer was broken. Mismatched carpet throughout, walls were peeling or missing completely in areas. TV remote did not work well.
2023 年 11 月入住 6 晚

10/10 超赞

Dalinda

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in and friendly
2023 年 11 月入住 1 晚