Chalets in Clermontais

"Friendly staff and lovely views from the room"

"As friendly as the staff were they were also unprofessional Arrived on Saturday around 2 PM .. very difficult to stop the car and unload and no one to direct you Went in leaving my wife in the car to find a lone receptionist totally absorbed by her cell phone that it took her few seconds and me coughing to realize she had a guest waiting Then could not find my reservation so she called on her phone another colleague who showed her where my reservation was in the system but not to check me in till she arrives around 3 … no problem Came back around 4 to be given a key and discover it is a totally different room then the one I booked ( junior suite with canal view) When I mentioned it to the receptionist first she said my reservation did not specificy what room When I showed her my reservation she had at this point to admit they gave my room to someone else and they are fully booked … very unprofessional I ended up with a really strangely designed room and roof top view Breakfast is ok If you can’t secure a parking forget it as the area is very busy Would not be my first choice for my next visit for sure …. Sadly "

"Staying in a former prison cell was a unique experience! It's all very comfortable but still retained lots of recognisable aspects of the prison. Fantastic 😍"

"Tout est parfait. Accueil et personnel, chaleureux et agréables. Chambres confortables et propres. Salle de de bains fonctionnelle. Je recommande vivement. "

"Parking génial mais pourquoi avoir augmenté son prix ? "

"La chambre était simple mais confortable. La réceptionniste du samedi après midi à été très agréable à notre arrivée. "

"It’s ok for 1 night, the towel was full of yellow stains. When I asked for more milk, I was advised to go to Aldi to buy milk. It’s not acceptable behaviour from a hotel!"

"All the staff were friendly. The bed and room were comfortable. Our breakfast was very good. "

"Nice property, with large rooms"