Auckland Clevedon Scenic Reserve Hotels

"Just great"

"My family enjoyed our stay here. There were more rooms than our numbers and lots of bathrooms. It was also so clean. Communication was prompt and Michael (host) was kind enough to be flexible with our checkin/checkout time. We had everything we needed. Rice cooker, toaster, electric kettle, dishwasher, laundry washer and dryer and many more. I highly recommend this space. We will for sure book again if we ever have the chance to visit New Zealand again. "

"Our stay at this property had a mix of positives and disappointments. The house itself was spacious and well laid out, with plenty of room for our immediate family to spread out, but also gather around the table for shared meals. The beds were comfortable, which made for a good night's sleep.However, the outdoor areas let us down. The pool—which was a key reason we booked this place—was not in a usable condition. It had discolored water and floating empty alcohol cans. The spa pool was damaged and looked unclean. This was especially disappointing since the listing stated the pool would be available.The WiFi didn’t work throughout our stay, and despite reaching out for help, we received no communication from the host. We also found rubbish inside several bedroom drawers, which raised concerns about the cleanliness of the property.Overall, while the house had good space and comfy beds, the poor maintenance of amenities, lack of communication, and cleanliness issues affected our stay."

"The luxury house alone was beautiful but the communication with the property manager was very very unprofessional, we are Pacific Islanders and while we were telling him things that were wrong with the bach he was being so arrogant & avoiding any conversation. Also we had a big incident where the fire guard was placed leaning on a vase and my 9month old barely touched the vase it fell and the vase shattered on my baby causing her to have cuts on her arm. Also the gas was out and we only just there & they expected us to know how to change the gas when we had no experience whatsoever of the house. No spare towels no spare blankets, bad wifi connection & also there was a wire floating in the pool & we told the property manager that it was dangerous because we had kids with us swimming they could have tugged on the wire not knowing what it was and the property manager said “it’s not a hazard” I have footage of how unprofessional the property manager was towards us as we were complaining about how much money we spent to having a experience that wasn’t what we were seeing online. Everything that we saw in the pictures were definitely not the same in person. Very very poor service."

"Jass, from reception, was great. "

"nice place to stay with family, clean and equipped the place "

"Lovely relaxing stay, on gorgeous property"