The Cleveland Marriott Downtown at Key Tower is in the heart of the city, offering American cuisine and a welcoming firepit. Guests can join fitness classes or visit the hair salon between exploring nearby attractions like the Huntington Convention Center and JACK Casino.
Located in Downtown Cleveland, a neighbourhood in Cleveland, Cleveland Marriott Downtown at Key Tower is near the airport and near a metro station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Huntington Bank Field or Progressive Field. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area. Visit our Cleveland travel guide
1360 West Mall Drive, Cleveland, OH, 44114
What's nearby
Huntington Convention Center of Cleveland
3 min walk - 0.3 km
Huntington Bank Field
8 min walk - 0.7 km
Rocket Arena
8 min walk - 0.7 km
Rock and Roll Hall of Fame
11 min walk - 1.0 km
JACK Cleveland Casino
5 min walk - 0.4 km
Getting around
Tower City-Public Square Station
10 min walk
Cleveland Station
14 min walk
Cleveland Hopkins International Airport (CLE)
16 min drive
Restaurants
Hotel Cleveland Lounge Bar
5 min walk
Chipotle Mexican Grill
5 min walk
Fahrenheit
4 min walk
Rebol
5 min walk
Guys Pizza Co.
5 min walk
About this property
Cleveland Marriott Downtown at Key Tower
Upscale hotel near Huntington Bank Field
Near Huntington Convention Center of Cleveland and Rocket Arena, Cleveland Marriott Downtown at Key Tower provides a corner/local shop, a firepit and a garden. Indulge in a body wrap, a body treatment and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Fitness classes are offered at the health club; the property also has a hair salon, a bar and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
Valet parking (surcharge), express check-out and a porter/bellboy
15 meeting rooms, a banquet hall and concierge services
ATM/banking services, a reception hall and a ballroom
Guest reviews give top marks for the helpful staff and location
Room features
All 400 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and shower/bath combinations
Covered valet parking on site (USD 48 per day; includes in/out privileges)
Limited on-site valet and self parking
Food and drink
3 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Greatroom
Il Venetian
Marble Room Sushi
Savour Coffee and Creatio
Things to do
Fitness classes
Full-service spa
Health club
Family friendly
Grocery/convenience store
In-room cot
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of bedsheets (on request)
Concierge services
Housekeeping on request
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services
Business services
15 meeting rooms
17,918 square feet of conference space
Outdoors
Firepit
Garden
Outdoor furniture
Full-service spa
5 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Manicures/pedicures
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Covered self-parking fee: USD 25.99 per day
Valet parking fee: USD 48.00 per day (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Cleveland Marriott Downtown Key Center
Marriott Downtown Key Center
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland
Frequently asked questions
Is Cleveland Marriott Downtown at Key Tower pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on 29 Mar 2026 start from HK$1,478, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cleveland Marriott Downtown at Key Tower?
Self-parking is available for USD 25.99 per day. Valet parking is available for USD 48.00 per day.
What time is check-in at Cleveland Marriott Downtown at Key Tower?
Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Cleveland Marriott Downtown at Key Tower?
Checkout is at 11:00 AM.
Where is Cleveland Marriott Downtown at Key Tower located?
Located in Downtown Cleveland, this spa hotel is within a 15-minute walk of Cleveland Mall, Huntington Convention Center of Cleveland and Huntington Bank Field. Rock and Roll Hall of Fame and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cleveland Marriott Downtown at Key Tower Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Yes the spa was amazing. First time experiencing it. Very professional staff, made you feel very comfortable and relaxed. The atmosphere was very comfortable. Will recommend it.