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"The only thing I would point out is the Massive Pot Hole at the carpark entrance, it was covered by a puddle so I never saw it. Needs fixing "

"Very well kept & clean hotel. The pool area was very relaxing!"

"Its being painted outside right now"

"Excellent hotel in every respect and so convenient for Carlisle city centre at a great price. "

"Great variety of hot, cooked-to-order breakfasts as well as wide range of continental items, all of which were great quality. We were also offered tea or fresh coffee and fresh juice that was brought to the table, along with toast. Room was comfortable and cosy. We had a balcony room overlooking Ambleside high street. Room was generally clean, just a few attention to details missing such as on the towel radiator. We ate in the restaurant ain’t the evening, enjoyed the food we ordered (main and dessert). We had an Irish coffee in the bar afterwards. Would be nice to have a drinks menu in the bar offering a wider selection/few cocktails as there was only a wine menu. Service was great throughout our stay. We used the pool which was nice, really liked the outdoor spa pool. The steam and sauna were ok but didn’t have very good seals around the door so the didn’t reach the high temperature I’m used to. "

"Always add the DBB option, as the food is excellent and amazing value"

"Clean and spacious room with a great bath and shower. The food was amazing and the breakfast was delightful. But the best feature has to be the helpful and really friendly staff, they were fabulous!"

"Clean rooms, very helpful and polite staff"

"Great experience here. Facilities are great, spa fantastic, views even better, breakfast and other food options are just right. Rooms were and other interiors are clean and very well presented. Parking is by the door and easy accessed. If I’m being really picky (didn’t impact stay) - clearly making improvements so the outside had a lot of building equipment around made outside look a little scruffy and the spa area needed a bit of a tidy during the day as a bit of glassware left lying around. Overall, a great hotel and brilliant to stay. "