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关于科尔切斯特蜻蜓酒店的点评

3 out of 5
科尔切斯特蜻蜓酒店
A12/A120 Ardleigh Junction, Colchester, England

点评

7.8

还可以

10 分 - 超赞。237 条好评，共有 751 条点评" "
8 分 - 还可以。294 条好评，共有 751 条点评" "
6 分 - 一般。130 条好评，共有 751 条点评" "
4 分 - 很差。56 条好评，共有 751 条点评" "
2 分 - 糟糕。34 条好评，共有 751 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Edwin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
環境優美，不過設施較舊，須要翻新
2022 年 10 月入住 1 晚

6/10 一般

Sok In

与家人出行
满意：客房舒适度，住宿条件和设施
Confusion
There’s not so good experience is , afternoon when I order two coffees from the bar of restaurant, the staff told me can take the filter coffee right the corner, it is free, however after we finish the dinner, the bill charge us 3 coffee with our dinner, make me confused. We ordered breakfast and confirmed with the reception, we take the breakfast at 5:30am, because we should leaving 6am, he said no problem, I will put it at computer, you can feel free anytime come as you want, however next morning, until 6am, all the staff from the restaurant or reception is no show!
2022 年 5 月入住 1 晚

10/10 超赞

Claudina

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent stay very good value
2024 年 4 月入住 2 晚

6/10 一般

Sarah

满意：员工和服务，清洁度

10/10 超赞

julie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The roadworks on the motorway that take you to the exit junction are horrendous, stay in the left lane as soon as your map's tell you it's approaching. I had to come off and go back on myself, glad the bar was open when I arrived!
2024 年 3 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Kathryn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cannot fault this hotel or the staff in any way! Exceptionally clean, friendly staff, decent food and extremely affordable. The toiletries were of a decent variety and lovely too. After reading some rather horrifying reviews, I found myself looking for such faults. However, i didnt find a single one. Will certainly return and use the hotel again if travelling in this area.
2024 年 1 月入住 2 晚

8/10 还可以

Richard

商务旅客
满意：清洁度、员工和服务、客房舒适度
I booked an executive double room but it was identical to the standard double room I had at the Dragonfly hotel in Ipswich the previous night. It wasn’t an executive room. The room is reasonably comfortable but when I have booked an executive room in the past it has more room and bigger desk etc.
2024 年 1 月入住 1 晚

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not the best place to find.
It was fine, although not the best place to find if you don't know the area and it's dark. We missed the turning off the slip road and then couldn't turn around as we were on to a dual carriage way with no immediate roundabouts. It took us at least 15 miles out of our way. There needs to be a sign or make reference to what signs are there. The other points to make are no mention was made about having to register for parking, or offer of a WiFi password.
2024 年 1 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you 🙂
A fantastic start to the New Year. Always welcomed with a smile, the room clean and aired, the receptionist helped with all that was asked, thank you to all of the team.
2023 年 12 月入住 1 晚

8/10 还可以

Fiona

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall very good value for money
Staff were helpful and friendly. The room was comfortable. The cooked breakfast could have been better and also the coffee but overall very good value for money. My only gripe was the internet access which you can only access by filling in a form with a lot of personal details that you must agree can be used by others for marketing. There was no opt out option. So I decided to do without. I feel that internet access should not come with added price/conditions.
2023 年 12 月入住 1 晚

6/10 一般

Emma

不满意：住宿条件和设施，清洁度
In need of some updating.
2023 年 12 月入住 1 晚

6/10 一般

Hannah

满意：员工和服务，清洁度
不满意：住宿条件和设施
No main light in the room - only had lights in the bathroom & 2 small bedside lights so the room was really dark. There should have been a light above the mirror in the room but this didn’t work. Main shower in the bathroom also didn’t work - had to use the smaller shower head. Walls were paper thin - could hear someone in a neighbouring room snoring and then what sounded like choking & making the strangest noise all night which wasn’t very pleasant. Plenty of towels & breakfast included which was nice.
2023 年 12 月入住 1 晚

10/10 超赞

Nigel

2023 年 11 月入住 2 晚

6/10 一般

andrew

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

John

不满意：服务设施，员工和服务
Breakfast very little food left no coffee on one day. Sent back food in evening not eadable. Waited 1 hour for main course. Asked for room to be serviced. told only serviced after 4 days. Had clean towels left outside room. Very disappointed. Will never use again
2023 年 10 月入住 3 晚

8/10 还可以

Sarah

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Clean comfortable hotel
Lovely clean hotel, can check in electronically on arrival but receptionist there to help if needed. Stayed one night for business, comfortable only one thing missing was a hairdryer. Would stay here again
2023 年 10 月入住 1 晚

8/10 还可以

Jackie

The hotel is noce and re furb inaide looks lovely however the smell from paint / varnish was very overpowering. Shane we werent i lnformed of this
2023 年 10 月入住 2 晚

8/10 还可以

michael

Good
2023 年 10 月入住 4 晚

10/10 超赞

Martin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good accommodation
Warm welcome from reception, Room comfortable and clean, bathroom fan a bit noisy as it runs continuously all night, duvet a bit heavy for the weather. Breakfast OK, but nothing special. Good to have a car charger on site for a top up. Would use chain again.
2023 年 9 月入住 1 晚

10/10 超赞

Joanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

4/10 很差

Caron

不满意：住宿条件和设施
Disappointing
Very disappointed with our stay this time . We have stayed here 5 times in the last 10 years and this time we really noticed the place is run down . Our room was quite grubby and mouldy in bathroom and above window in bedroom. The staff at the hotel are amazing very accomadating and hospitably can't fault the staff at all. We had a 5 night stay and the housekeeping team didn't really want to oblidge us with cleaning our room we only asked for this once in the 5 nights. Not sure we would stay again would have to be convinced there have been major upgrades first
2023 年 8 月入住 5 晚

8/10 还可以

David

商务旅客
满意：清洁度
Could do better.
Dining area very tired, could do with a lick of paint and a bit of life put back into it. No plug sockets next to bed, can be an issue if you need to plug a medical sleeping machine. Morning breakfast, lack of variety. Would be nice to see a smile on a member of staffs face.
2023 年 8 月入住 1 晚

8/10 还可以

Michelle

2023 年 9 月入住 1 晚

6/10 一般

Phillip

不满意：住宿条件和设施
Ghost town
One off worst breakfast ever no staff like a ghost hotel
2023 年 8 月入住 1 晚

6/10 一般

Jamie

团体旅客
满意：清洁度、服务设施、住宿条件和设施
With a late check in, the staff seemed tired and didn't offer much in the way of a welcome. Very clean place. Self check in has taken away some of the charm
2023 年 8 月入住 1 晚

4/10 很差

Lynne

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty room, bathroom clearly not cleaned, stains on walls and floors, poorly maintained in general. Never saw any staff as apparently it is self check in and checkout… which takes longer and is much more inconvenient than a normal checkin. Would only stay here if truly desperate.
2023 年 8 月入住 1 晚

8/10 还可以

tony

2023 年 8 月入住 3 晚

8/10 还可以

Ivan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
DragonFly hotel colchester
Een goed verblijf voor laatste 2 dagen van onze UK vakantie. Ontbijt is optie voor 12 pond pp. Hebben er voor gekozen om onderweg naar bezienswaarigheden maar wat vers brood, melk en beleg bij supermarkt onderweg te kopen. Restaurant met genoeg keuze voor een diner Genoeg parkeerplaatsen 20-25 minuten afstand rijden van Harwich ferry terminal
2023 年 8 月入住 2 晚

10/10 超赞

Steve，Coalville

2023 年 8 月入住 1 晚

10/10 超赞

Jan

2023 年 8 月入住 1 晚

10/10 超赞

Andrew

2023 年 8 月入住 1 晚

2/10 糟糕

Dave

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 11 晚

8/10 还可以

Alan

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This hotel was absolutely fine though it didn’t have air conditioning there was a fan in the room. Breakfast was fine ( buffet) . The only issue I had was that there was no discount on the electric car charger for guests.
2023 年 7 月入住 1 晚

2/10 糟糕

Orhan

2023 年 7 月入住 1 晚

10/10 超赞

Sarah

2023 年 7 月入住 1 晚

2/10 糟糕

Jamie

2023 年 7 月入住 1 晚

4/10 很差

真实旅客

不满意：员工和服务，清洁度
Disappointed from lonfon
Where do I start!! The room was comfortable enough although apart from hanging space had no drawers for clothes etc. Then we were told when we went yo book an evening meal the restaurant was close due to no staff, but were reliably informed this would not affect breakfast. How wrong they were. 1 member of staff cooking, serving, clearing, answering the phone. So food was short waiting was long, all in all unhappy customers. This was then repeated the next day!!!
2023 年 7 月入住 2 晚

6/10 一般

Gail

不满意：员工和服务，清洁度
Understaffed
Woefully understaffed & poor food in restaurant
2023 年 7 月入住 3 晚

8/10 还可以

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚

4/10 很差

william

2023 年 6 月入住 1 晚

8/10 还可以

Colin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Such a shame that although i imagine the room was fairly recently updated there were no electric sockets near the head of the bed so you can use phones that are charging when in bed. Surprised that there was no lift of any sort. As a temporary slightly disabled person i couldn't request a ground floor via Expedia The receptionist did try but nothing was available.
2023 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay
The hotel was very clean,the food was ok but sat in large pots was a bit dry and bit sparce we only had breakfast there. I felt sorry for the member of staff not only was she manning the bar but also recepton front house restaurant and dealing with queries bless her.
2023 年 6 月入住 1 晚

6/10 一般

Peter

Disappointing that the restaurant wasn’t open every night as the hotel is quite a way from amenities. The closest hotel was booked out for dinner as it was Fathers Day so we ended up going to a sub-standard fish/chip shop. Comfortable bed but the bathroom needs an upgrade, the water took a long time to go away in the sink. No drinking glasses in the room.
2023 年 6 月入住 3 晚

4/10 很差

Lynne

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Dreadful. DIY checkin and checkout, what’s the point of staff? Dirty bathroom with blocked sink. Car park riddled with potholes. Ground floor windows easily accessible from outside.
2023 年 6 月入住 1 晚

10/10 超赞

Daniel

2023 年 6 月入住 1 晚

8/10 还可以

Emma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

4/10 很差

Darryl

2023 年 5 月入住 1 晚

10/10 超赞

Darren

2023 年 5 月入住 1 晚

10/10 超赞

WENDY

2023 年 5 月入住 1 晚