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"Room and location was amazing ! Always a great stay at the finch "

"We had to cancel our rooms the night prior to our stay due to a medical emergency and the staff and management continued to refuse the refund as well as neglect any follow up to discuss when told otherwise. Horrible customer service. "

"Exceptional property. John the owner is friendly, kind, and is doing an amazing job at preserving the value and integrity of America’s Inns by being one heck of a fantastic human and providing a safe, comfortable, and honestly really therapeutic night’s sleep. This whole team should be commended on what they are doing! Kudos John and your amazing staff!"

"Staff members acted like they were too busy to help front desk and bar staff"

"Always so clean and nice place to stay "

"Okay for stay when having a car "

"Great breakfast. Wish there was more options for gluten free."

"The staff was incredibly friendly and accommodating, which we really appreciated. Everyone we interacted with was kind and helpful, and it made our stay feel very welcoming. One thing I did want to mention is the floor in our room. There was a rough spot that both my daughter and son stepped on and ended up cutting their feet. It might be something worth taking a look at so no one else gets hurt in the future. Overall, we appreciated the great service and just wanted to pass this along as something that might need a little attention."

"Restful, relaxing stay. Great staff, easy check in process, no hiccups, cannot beat the value. Great breakfast especially the made to order omelet bar! Would highly recommend for any travelers and families coming to visit the Walla Walla area."