We are delighted that you selected The Sheraton Downtown Columbia for your recent stay,Your satisfaction is our top priority, so we are thrilled to hear that you had an enjoyable experience. Our team is committed to providing the highest level of service, and we are pleased that we met your expectations. We eagerly anticipate your next visit, and we look forward to delivering another exceptional experience that exceeds your expectations. Thank you for choosing The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown ColumbiaI am ecstatic to hear you enjoyed your stay! we look forward to you next visit, and serving you again soon!From The Team of The Sheraton Downtown Columbia

Dear Lisa,Thank you for choosing Sheraton Columbia Downtown Hotel and for taking the time to share your five-star experience! We are happy to hear that our convenient location, standard of cleanliness, and valet service added to the enjoyment of your stay. It was a pleasure to host you and we can't wait to welcome you back again soon. Thank you for the kind words!Warm Regards,Guest Services

I am sorry to hear that you were dissatisfied with your stay at The Sheraton Downtown Columbia. It is never our intent to allow a guest to checkout without having had a pleasant stay.We hope this is not the last chance you will provide us to wow you with our location and hospitality.Thank you for choosing The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia!I am ecstatic to hear you enjoyed your stay with us. we look forward to your return.Until next time,The Team of The Sheraton Downtown Columbia

Thank you for choosing the Sheraton Downtown ColumbiaI am glad to hear you enjoyed your stay with us! We look forward to your next stay and serving you again.Thank you!The Team of The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia, I am ecstatic to hear you enjoyed your stay! We look forward to your future stay and serving you again.The Team of The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

I am glad to hear you enjoyed your stay! We look forward to your next visit and serving you again. Thank you for choosing to stay with us at The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay. We look forward to your next visit and serving you again!Until Next Time,The Team of The Sheraton Downtown Columbia

Thank you for choosing The Sheraton Downtown Columbia,I am ecstatic to hear you enjoyed your stay. We look forward to your next visit and serving you again!Until Next Time,The Team of The Sheraton Downtown Columbia

Thank you for choosing to stay at The Sheraton Downtown Columbia.We are delighted to hear that your stay was enjoyable and we are eagerly anticipating your next visit.We hope to see you again soon!Warm regards,The Team at The Sheraton Downtown Columbia

We thank you for choosing The Sheraton Downtown Columbia! We look forward to your next visit!

Dear Scott,Thank you so much for your feedback. While we're happy to know that our clean, comfortable accommodations impressed you during your visit, we're sorry to hear about any disappointment in the service you received. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you. Warm Regards,Guest Services

I am ecstatic to hear you enjoyed your stay! I personally enjoy our location as well, being able to take advantage of local shopping, food, and entertainment! What is there not to love about your home away from home, The Sheraton Downtown ColumbiaWe look forward to your next visit,Nathaniel of The Sheraton Downtown Columbia

I apologize profusely! It is out of the norm that we hear a guest has not been able to fully enjoy their stay with us. I have taken note of the issues you have brought to my attention and am taking them very seriously. Your feedback is providing us all with the opportunity to do better and correct our shortcomings. I hope this is not the last time you will allow us the chance to wow you with our property. Sincerely,The Sheraton Downtown Columbia

I am ecstatic to hear you enjoyed your stay! However I am sorry to hear our food options did not meet your expectations. I hope this is not our last chance to wow you with our restaurants.We look forward to your next visit,Nathaniel of The Sheraton Downtown Columbia

Thank you for your praise! I am ecstatic to see you enjoyed your stay! That is exactly what we strive for here at The Sheraton Downtown Columbia. I hope you come to visit us again.Your Home Away From Home! The Sheraton Downtown Columbia

Thank you for your praise! I am ecstatic to hear you enjoyed your stay! That is exactly what we strive for here at The Sheraton Downtown Columbia. I hope you come to visit us again.Your Home Away From Home! The Sheraton Downtown Columbia

Thank you for taking the time sharing your feedback!

Thank you!

Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Guest Services

Dear Margaret,We always appreciate hearing from our guests, and we're glad our friendly staff made you feel welcome. It's also great to know that some of our dining options were to your liking. However, we apologize for any disappointment with the bars and bed and any concerns about noise. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you'll come back to see us.Warm Regards,Guest Services

Dear Bob,We deeply regret the inconvenience caused by the loss of the internet and its impact on your stay. The situation does not reflect the high standards we aim to uphold. While we're glad to hear our staff was accommodating, we understand your perspective that more could have been done to address the inconvenience. Your feedback is valuable as it helps us improve our contingency plans for such occurrences in the future. We hope to welcome you back and provide a seamless experience that regains your trust.Warm Regards,Guest Services

Dear Clayton,Thank you so much for the feedback. We're so happy to know that our amazing location was perfect for your needs and that you had a good time with us overall. Please consider coming back to join us again in the future. Warm Regards,Guest Services

Thank you

I thank you for choosing to stay with us at The Sheraton Downtown Columbia. We look forward to your next visit!

Thank you!

Thank you!

Dear Richard,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disruption from the event onsite. We recognize this could have been communicated more effectively, and we'll keep your comments in mind. In addition, we apologize for any confusion about the final rate. Reservations made via third-party sites do not include certain taxes and fees. This is noted during the booking process. If you're in the area again, we hope you'll come back to see us.Warm Regards,Guest Services

Dear Brandon,We always enjoy hearing from our guests. It's great to know that our clean, welcoming accommodations and amazing views impressed you. The next time you're looking for convenient, comfortable accommodations in the area, please come see us again.Warm Regards,Guest Services

Thank you!

Dear Kimberly, We’re so delighted that you chose to celebrate a birthday with us! It was an honor to have been a part of this important day, and we are thrilled our hospitable team and impeccable accommodations helped make it extra special. Thank you for your glowing review and perfect rating, and we hope you return soon!Warm Regards,Guest Services

Thank you!

Dear Rachel,Thank you for choosing Sheraton Columbia Downtown Hotel and for taking the time to share your thorough review. While we are sorry to hear your stay wasn't perfect, we are thrilled you still had a lovely five-star experience. Your kind comments about our wonderful staff and comfortable accommodations, as well as your constructive comments, will be shared with the team. We look forward to welcoming you back on future trips to the area.Warm Regards,Guest Services

Dear Jonathan,Thank you for your constructive feedback. We're sorry you were disappointed with the breakfast options, and we'll certainly discuss your valuable thoughts. If your travels bring you back to town, we hope you will consider staying with us again.Warm Regards,Guest Services

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