The hotel was very clean and comfortable. The staff was great. We did however feel somewhat unsafe due to people breaking into vehicles every night.
Myron
2025 年 2 月入住 5 晚
8/10
David
2025 年 1 月入住 2 晚
10/10
Comfort
Opal L
2024 年 11 月入住 2 晚
6/10
Rachel
2024 年 10 月入住 1 晚
2/10
Busy weekend in Columbus with most every property sold out. Arrived at the Hilton Garden Columbus/Polaris to be told there was a "problem" with our room and that the manager had been trying to get in touch with us through Expedia since he arrived at work 2 1/2 hours earlier to tell us our room had been cancelled although I never received any contact. I believe our room was likely bribed out. I was offered a couple bottles of water for the inconvenience which I politely refused. Very disappointed in the way this was handled. Still awaiting a refund from Expedia although this process seems very difficult as well.
Dwight
2024 年 10 月入住 1 晚
10/10
best area and hotel we’ve stayed in in columbus. highly recommend
Jessica
2024 年 6 月入住 2 晚
10/10
Mariann
2024 年 9 月入住 1 晚
6/10
John
2024 年 9 月入住 1 晚
8/10
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Alaina
2024 年 8 月入住 3 晚
10/10
Nathan
2024 年 8 月入住 1 晚
10/10
Matthew
2024 年 8 月入住 2 晚
8/10
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Bethany
2024 年 7 月入住 2 晚
8/10
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Jamie
2024 年 7 月入住 2 晚
6/10
Fred
2024 年 5 月入住 2 晚
10/10
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Autumn
2024 年 7 月入住 1 晚
2/10
Tamika
2024 年 6 月入住 2 晚
10/10
Fine
KD
2024 年 6 月入住 1 晚
10/10
A Clean, affordable, courteous service. It checked all of my boxes
真实旅客
2024 年 6 月入住 2 晚
10/10
真实旅客
2024 年 6 月入住 1 晚
8/10
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
Antoinette
2024 年 6 月入住 2 晚
10/10
Mariann
2024 年 6 月入住 2 晚
10/10
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Michael
2024 年 6 月入住 2 晚
6/10
This was supposed to be a handicap accessible room. Did not have a walk in shower. They only provided a seat for you to place in tub. Handicap bar located behind toilet tank? Toilet made noises all night. Sink in bathroom had little room for toiletries. No storage in bathroom. No safe in room. coffee pot only let you brew about a 6 ounce cup which made it very strong. Room purchased through Expedia so they would not give me points for a Hilton member which we were never made aware of. I have stayed at Hiltons before and they were very nice. This place was a disappointment and we were glad we were only there one night. Will look for a different hotel the next time I book. Bathroom in hotel lobby had 2 sinks that didn’t work and two toilets that were out of order. Didn’t even bother to go look at pool or use any other part of hotel.🙁