4/10 Poor
Scott C.
16 Mar 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Nice place; unresponsive owner
There were many things about our stay that were quite pleasant, but there were also some things that were needlessly frustrating.
First the good things: the location is good and the rooms are nice. We were able to cook meals and get a good night's sleep. We would stay there again.
On the downside, the owners need to be responsive to inquiries. I emailed through the VRBO app three times in the days before we arrived asking about check in procedures. I got no response. On checkin day, I called them three times; no response I finally had to call VRBO and they had to track down the owner before we could check in. Then, when we arrived, we could not get the WIFI to work. So I called the landlord. Again, he never called me back. We finally figured out that the sign that he had posted in the condo about the WIFI had a typo in the password. So we edited the sign for the next person. That amounts to three unanswered emails and four unanswered phone calls.
The furnishings look lovely, but probably inexpensive as evidenced by broken wheels on the bar cart, rickety chairs, peeling laminate on the bed frame, a broken towel rack and broken stool in the closet.
All in all, we enjoyed our stay but it was much more difficult than it needed to be.
Scott C.
Stayed 3 nights in Mar 2024