"The service is great, the property is incredible. The trams are not an issues and the pools are great too. BUT, the food is absolutely terrible. You’re paying 5 star resort prices for 2 star resort costs. Our first meal was at taco break. The tortillas chips were stale and inedible. My kids tried to eat them because they were so hungry but when I asked for new ones they said they couldn’t make any.
I also went to breakfast at samba and cafe de lago, both again just not good. Mexican food is delicious and none of that greatness was in any of the meals. I think the only semi good meal was at the pool which were the nachos and aguachiles.
Other then that we chose to leave the property and eat meals outside.
You’re not allowed to leave in an uber, you have to pay the astronomical taxi prices, but even with paying for that it was still cheaper to eat at local delicious restaurants."