4/10 欠佳
Vanessa H.
2024年5月15日
不滿：整潔度
Awful smell and lack of communication
Initially everything with the place was good. We got in, we were actually able to use the lower unit last minute, and the place was pretty nice. However, the first night we got there, we used the microwave/fan above it and an awful smell came from it. A friend that was there said it was mouse pee that was likely up in the vent. The smell filled the house. The smell was TERRIBLE. We contacted the property manager and heard nothing for the remaining two days of our stay. We were able to use cleaning supplies and air it out over night which made the smell go away, but not hearing from anyone is what ticked us off and having to deal with it overnight (and in the first place) was a turn off instantly to the place. Also, the upstairs bathroom toilet would squeak every time it’s flushed and randomly throughout the stay even if no one used it. It wouldn’t stop until we lifted the back lid and shook the inside parts of it. So those are my three biggest complaints. No communication from the property manager, an awful smell after using the microwave, and the toilet issue. Otherwise the house was clean, check in was easy, and the location was great. There was a set of 3 frisbee cages across the way which was neat. But those three things is why I will not be coming here again, all of which could’ve been fixed with some communication from someone.
Vanessa H.
於 2024 年 5 月住了 2 晚