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"Great location, clean room and good food. The staff can be more friendly and also more informe about local stuff. I asked few times about the Gondola rides, because of the weather and don´t have any idea, at least they can check the website in case someone asked. Among that, the hotel is very good!!"

"Staff was very nice and helpful, will definitely stay again and recommend. Thank you "

"Poor service , nobody assists clients, everything is done through AI or from Pakistan. Many isues with door code "

"Breakfast is the only good thing about this place "

"Excellent stay. The room was spacious, spotless, and well appointed with every amenity we needed, including a minibar. Housekeeping was thorough with daily service, and the staff was consistently professional and attentive. The included breakfast was a standout—an outstanding buffet with a wide variety of traditional Romanian dishes, beautifully presented and genuinely delicious. A true gem of a hotel."

"No heat. They turned on the heat at 8 pm while outside it was almost freezing. "

"Very spacious room, nicely decorated. Bathroom was nice and modern with a spacious shower. Pretty location it is a nice walk up a hill from town and Castle. Breakfast was served in a nearby hotel, but it was nice. Staff is not always at the front desk, but they are very responsive. When you message them, they can unlock the door for you remotely. Thank you for a great stay!"

"Very quiet and clean! Very pleasant host "

"Good location"