墨爾本克蘭本酒店住宿推介

「下午三點十五分要Checkin，竟然找不到服務人員，最後只好打上面的電話問服務員在哪，服務員要我們自己進房間說鑰匙在桌上。 沒有提供吹風機，讓我的偏頭痛痛死人了，加上又找不到服務員。 隔天十點一到立刻跑來敲門說該退房了。 感覺不是很好，只是因為它便宜所以住進來了。」

「Satisfy」

「Staff are nice. Very clean and quiet. Thank you.」

「住的非常舒適，接待的服務員也很好。」

「The mattress was so thin & hard & we asked for another room which they said they didn’t have. We did not stay there we left.」

「only major issue was the shower went cold」

「職員友善，我們遇上洗衣機壞掉，很快來處理問題。房間大，免費泊車，地方乾淨但其中會遇上毛巾不乾淨。」

「Very nice and clean」

「Overall, the room seemed tidy, but the room floor mat was too dirty and the hotel did not provide slippers. I was surprised that it was my first time staying in a hotel and there were no slippers provided. Our family walked around the room barefoot, and the soles of our feet were gray-black. You can imagine how dirty the room floor mats are.」

「Sofa collapsed。 Dirty toilet, uncleaned feces on the surface.」

「Extremely dirty room. Shower moldy and soap scum everywhere, drain clogged so water unable to drain. Not cleaned or fixed despite request to do so. Will not return.」