Banchory Crathes Castle and Gardens Hotels

"The only issue I had was with the spa they charged me and then when I went to redeem my services they said that I was unable to beto accommodate because of an illness and would not refund my money so I would recommend that you do not pay until your services are completed just for your safety"

"Breakfast was wonderful with both the opportunity to serve ourselves from the buffet and order eggs and breakfast items from the menu. The setting on the Dee River is stunning. The employees were attentive and professional."

"Didn’t use the parking. Bar prices -expensive . Lovely grounds, very peaceful . Room we were in was quite dark and the lighting in it poor otherwise all good . Rooms all different so I think we were just unlucky it was dark and a bit dingy ."

"Location and view was very good . David was very helpful getting us settled"

"The room was clean and so cozy. As a solo traveller this is everything you need without breaking the bank."

"Poor communication from the hotel - offered late check out, I accepted, they didn’t reply, I followed up, they didn’t reply - they then refused late check out when I enquired in person and came up with various excuses about being busy - not good enough at this price point. "

"The hotel is always a favourite place of mine to stay when in the region, good quality fixtures and fittings, comfortable bed and rooms, fantastic housekeeping and great food & service, The Great Hall (Residents Lounge) is a special place to enjoy a glass of wine."

"Nice friendly atmosphere. "

"This hotel is very convenient for Aberdeen railway station. The rooms were very clean and comfortable, although the temperature controls didn't seem to work in my room. A very good selection of items were available for the breakfast buffet. All the members of staff I met were very friendly. I will certainly stay here again."