路易士維爾新月山酒店住宿推介

「Very good 」

「Very helpful staff」

「好」

「The pillows in our room need replaced. Very flat you need to stack to or 3 to get the hight needed. Come on EmbassySuites thats so obvious!!! Also parking for valet overnight $40.00 per night!!! If I'd known that I would have booked a different place.」

「Great location, very clean and attractive rooms. We were there for fun and relaxing. The great location helped us with that」

「Only stayed 2 nights, and was surprised when gone all day nothing had been done to room… apart fly they only do housekeeping every 2 days, but when I called front desk they said every 3 days, so I’m not even sure how often but bottom line is I only had 1 serving/day of coffee, and 1 days worth of towels… if you policy is every 2 or three days then stock room for that… otherwise nice but this was poorly thought out or poorly executed, and we were not told it on check in.」

「This was definitely not up to Hyatt standards. The breakfast was lacking for 3 days of our stay. The wall had (excuse the description) boogers on the wall, the lighting was terrible over the vanity and our bedroom door didn't shut properly, so every time housekeeping came in, we came back to an open room. When I mentioned it to 2 different staff members, no one seemed to care.」

「Good 」

「Bed was hard but good stay」

「Very nice !」

「Gorgeous, clean room. Great onsite coffee shop and restaurant.」

「Parking is shared with the surrounding hotels, beware. Checking in was easy and the staff pleasant. Room was very clean and nicely decorated. Breakfast was lackluster and not kept warm properly. They ran out of both coffees and had no creamer available.」