Lovely! Recommended by a friend so we booked. From the moment we arrived in Cusco and called the hotel from the Tourism booth at the airport (the man working there was so nice/helped us call), they sent us a taxi, the staff was most accommodating and friendly and to our benefit, everyone spoke perfect English but of course, were patient with us when we tried to use our Spanish!
I had a small medical emergency and that on-site staff in the evening called a doctor me. He was so fast in taking action to help I felt very safe and cared for. We were also able to store our luggage there after check out and they let us hang out in the garden/patio area and use their facilities; again the staff is friendly and accommodating it really made us feel comfortable and happy.
Breakfast is amazing, so many fresh fruits, cheeses, ham, bread, yogurt, cereal. They also always have tea and coca leaves for altitude sickness. The hotel is also in a great area; you’re in walking distance of so many pleases to eat, ATMs, markets, pharmacies, etc.
They also have a very inexpensive laundry service that you can drop off in the morning and get back by evening. No scented soaps, clothes came back folded and fresh and neatly sealed.
I would stay here again in a heartbeat if back in Cusco. One tiny thing - the floors are bit creaky as the building is older so if you are very sensitive to sound, bring ear plugs. We had a very quiet stay but this is just a reality of the centro historico!
