Xin chao NATALIE
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
10/10 優異
真實旅客
2020年1月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good experience
真實旅客
於 2020 年 1 月住了 3 晚
Maximilan team 於 2020年2月1日的回應
Xin chao
Hope you’re well
Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
10/10 優異
真實旅客
2020年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
視野好環境舒適
這次住18樓的海景房,視野非常好,房間乾淨,早餐也好吃,非常推薦
真實旅客
於 2020 年 1 月住了 2 晚
Maximilan team 於 2020年2月1日的回應
Xin chao
Hope you’re well Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
8/10 不錯
GIN HANG
家人同遊
2020年1月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vietnam
Good location, got window display with ocean view, breakfast quality good, no soda though. Convenient with places to eat and coffee 1 to 2 streets at the back. Tips is needed, so be aware of small change of 10-20k dong. I gave 1k-2k, they gave me back.
GIN HANG
於 2020 年 1 月住了 5 晚
Maximilan team 於 2020年2月1日的回應
Xin chao
Hope you’re well
Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
Hope to welcome you back in the near future
Have a nice day
Xin chao
Hope you’re well
Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
10/10 優異
真實旅客
多人同遊
2019年12月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
性價比非常高,每天早上起來馬上便能看看大海,都想整天留在酒店不外出了。grab叫車不到5秒就有接單了。而且走路5分鐘就有幾家小超市,很方便,只是價格比Big c lotte貴一點。酒店對面也有很多餐廳,非常棒。但是附近很多酒店工程,很多時候要到馬路上走,小心一點就好。
真實旅客
於 2019 年 12 月住了 4 晚
Maximilan team 於 2020年1月8日的回應
Xin chao
Hope you’re well
Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
Xin chao
Hope you’re well
Greetings from Maximilan Danang Beach hotel
Thanks for taking time to sharing your experience at our hotel
We are glad to hear that you enjoyed our hotel in particular services and facilities.
Hope to welcome you back in the near future
Have a nice day
8/10 不錯
真實旅客
2019年10月21日
讚好:整潔度和職員與服務
真實旅客
於 2019 年 10 月住了 4 晚
Maximilan Team 於 2019年10月23日的回應
Thank you very much for your time staying with us and your time reviewing our hotel!
Hope to have chance welcoming and serving you again at our Maximilan soon.
Enjoy your lovely time!
Maximilan Team
Dear Anonymous,
Thank you very much for your staying with us and your lovely review our hotel!
We are very happy when you had a wonderful holiday at Danang beach city, we noted your highly recommend our hotel building with beautiful beach location.
We promised to keep our high level services to all our distinguished guests.
We are all waiting to welcoming and serving you and your family again at our hotel soon.
Enjoy your lovely life!
Maximilan Team
Dear Mrs. Mayumi,Thank you so much for choosing Maximilan for your trip and taking time to give your feedback.We highly appreciated with it.We also try our best to improve the best servcie day by day so we do hope that you will feel free when staying at here.Thank you so much and have a nice one!Best regards,Maximilan Da Nang Beach Hotel Team
10/10 優異
kengo
2024年4月18日
kengo
於 2024 年 4 月住了 2 晚
Ms. Thuy 於 2024年5月9日的回應
Good morning Mr. Kengo,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We would like to express our thanks for your review.If it's much more detail, it will be best for the future guests know more.Anyway, thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel Team
8/10 不錯
michael
家人同遊
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was nice, breakfast was great. A little loud at night because of the clubs on the beach, but not too loud. We did end up losing a wash cloth we used on an excursion. They ended up charging us $2 for it no big deal, but since they decided to charge us for that they missed out on the $5 tip we give the front desk.
michael
於 2024 年 3 月住了 5 晚
Ms. Thuy 於 2024年4月2日的回應
Good morning Mr. Michael,Thank you so much for your choosing Maximilan for your trip and taking time to give us your feedback.We highly appreciated with it.We are so happy when hearing that you had satisfied with our service. Beside that, we are also sorry for this unexpected thing that happened to you.We will convey your comments to the related department and inprove it day by day.Thank you so much and have a nice one!Best regards,Maximilan Da Nang Beach Hotel Team
안녕하세요 세현씨,귀하의 여행에 Maximilan을 선택해주셔서 진심으로 감사드립니다.귀하의 리뷰에 감사드립니다.우리는 소중한 손님들에게 최고의 경험을 제공하기 위해 매일 서비스를 개선하기 위해 최선을 다합니다.혹시 다시 오실 시간이 있으시면 언제든지 환영합니다.정말 감사하고 좋은 시간 보내세요!친애하는,막시밀란 다낭 비치 호텔 팀
10/10 優異
Sangwon
家人同遊
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
방문이 고장나서 소리때문에 잠을 잘 못잤는데 다음말방을 업그레이드해주시고 오션뷰로 아주 좋았습니다
Sangwon
於 2023 年 12 月住了 4 晚
Ms. Thuy 於 2024年1月9日的回應
안녕하세요 상원씨,귀하의 여행을 위해 Maximilan을 선택해 주시고 시간을 내어 피드백을 보내주셔서 진심으로 감사드립니다.고객님께서 저희 서비스에 만족하셨다는 소식을 들으니 정말 사랑스럽습니다.혹시 다시 오실 시간이 있으시면 언제든지 환영합니다.정말 감사하고 좋은 시간 보내세요!친애하는,막시밀란 다낭 비치 호텔 팀
8/10 不錯
YOUNGJU
2023年12月29日
讚好:整潔度、職員與服務和住宿狀況
YOUNGJU
Ms. Thuy 於 2024年1月3日的回應
Dear Ms. YoungJu,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We would like to express our thank and highly appreciated your comment.If you have any time to come back, we always welcome you.Thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel
8/10 不錯
Vanitha
2023年12月11日
Vanitha
於 2023 年 12 月住了 4 晚
Ms. Thuy 於 2023年12月12日的回應
Dear Ms. Vanitha,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We highly appreciate your reviews and it would be better if you give us more detail.Anyway, thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel Team
8/10 不錯
Kim
家人同遊
2023年12月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is good but being infront of fews lounges with music blasting it was abit noisy at night
Kim
於 2023 年 12 月住了 4 晚
Ms. Thuy 於 2023年12月6日的回應
Dear Ms. Kim,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We would like to express our big thanks for your comments.We always keep on improving our service to bring the most experience on your stay.We hope that you feel free and come back here if having time.Thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel Team
10/10 優異
Fumito
2023年12月1日
讚好:整潔度、職員與服務和住宿狀況
Fumito
於 2023 年 11 月住了 2 晚
Ms. Thuy 於 2023年12月5日的回應
Dear Mr. Fumito,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We would like to express our thank and we will try our best to improve our service better and better.If you have any time to come back, we always welcome you.Thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Team
10/10 優異
Charles Alexander
2023年11月25日
Charles Alexander
於 2023 年 11 月住了 2 晚
Ms. Thuy 於 2023年12月18日的回應
Dear Mr. Charles,Thank you so much for choosing Maximilan for your trip.We would like to express our thank for your review.We highly appreciate if you give more detail so that we know our strenghth and the weakness we need to improve.Anyway, thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel
10/10 優異
Christina
2023年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the hotel & staff. But I was not offered a room upgrade. When I asked they didn’t know what I was referring to & suggested that I pay for the upgrade.
Christina
於 2023 年 11 月住了 2 晚
Ms. Thuy 於 2023年11月21日的回應
Good morning Ms. Christina,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We really love and appreciate your comment. We will work and improve our service better day by day.If you have any time to come back, we will offer you some special things.Thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel TeamWe hope that you still love us as the first time.
10/10 優異
taewan
多人同遊
2023年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
taewan
於 2023 年 11 月住了 1 晚
Ms. Thuy 於 2023年11月21日的回應
Good morning Mr. Taewan,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We are happy when hearing that you had satisfaction which is showed on your score.We hope that we still choose us again if you have any time to come back.Thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel Team
Good morning Ms. Alice,Thank you so much for choosing Maximilan for your trip.We would like to express our thanks for taking time to give us your feedback.It's nice to hear that you had good impression about us.We do hope that you also choose us if you have any time to comeback.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team
8/10 不錯
YUTING CHER
伴侶同遊
2023年8月19日
讚好:整潔度和職員與服務
View was great. Service is great too. Overall the hotel is pretty good in all aspects.
Just that the air conditioning is not cold at all. The experience will be much better if the air conditioning is cold enough. Temperature of the air conditioning is set at 16 to 20 degrees throughout because no matter how we adjusted the controller, it still feels like 25 degrees in general. The control to the air conditioning did not affect the room temperature at all. it feels like its a fixed controlled temperature through out the whole building itself. Can be exceptionally hot in summer when you just have a fun day at the beach under the hot sun.
YUTING CHER
於 2023 年 8 月住了 3 晚
Ms. Thuy 於 2023年8月21日的回應
Dear Ms. Yuting,Thank you so much for choosing Maximilan for your trip and giving us your feedback.Related to your mention, we also worked with the related department to check and fix the air conditioner.We do hope that this inconvenience doesn't impact to your journey and you still enjoyed it well.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team
6/10 一般
Peter
2023年8月6日
Average hotel for area
Peter
於 2023 年 8 月住了 2 晚
Ms. Thuy 於 2023年8月7日的回應
Dear Mr. Peter,Thank you so much for choosing Maximilan for your trip.We would like to express our thanks for your comments.It will be better if you can share more information that helps us to improve our services.Anyway, we high appreciated with your reviews.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team
6/10 一般
Trinh
家人同遊
2023年8月6日
Friendly
Trinh
於 2023 年 8 月住了 2 晚
Ms. Thuy 於 2023年8月7日的回應
Dear Ms. Trinh,Thank you so much for choosing Maximilan for your trip.We would like to thank you when taking time to give us your feedback.Firstly, we hope you to recover from your health.Secondly, we would like to highly appreciate your reviews. It will be better if you share with us more.Anyway, thank you so much and have a nice one!Best Regards,Maximilan Da Nang Beach Hotel Team
10/10 優異
kenneth
多人同遊
2023年7月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
From the moment the driver picked me up from the airport the service only got better !1 Long was an amazing source of helpful information , do yourself a favor and stay here!!!
kenneth
於 2023 年 6 月住了 5 晚
Ms. Thuy 於 2023年7月8日的回應
Good morning Mr. Kenneth,Thank you so much for choosing Maximilan for your trip and give us your feedback.It sounds good when hearing that you had satisfied with our services.We do hope that there will be any chances in near future to welcom you here again.Thank you so much and have a good one!Best Regards,Maximilan Da Nang Beach Hotel Team 3
8/10 不錯
真實旅客
2023年6月25日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 6 月住了 3 晚
Ms. Thuy 於 2023年6月26日的回應
Good morning Mr/ Ms.Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We've got your review however, it will be better when you give us your detail comments so that we know what you need to improve our services.Anyway, thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel 3
10/10 優異
Weston (Colleyville)
多人同遊
2023年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel right across the street from the beach. Pool on the 22nd floor is really nice. We stayed in rooms that faced the ocean. Staff is super friendly and very helpful organizing tours. Big shout out to the bellhop Long who organized a great tour for us to Khe Sanh, Vinh Moc and Ben Hai.
Weston
於 2023 年 4 月住了 2 晚
Ms. Thuy 於 2023年5月1日的回應
Dear Mr. Weston,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We are so delightful when hearing that you had nice impression about us and our services.We do hope that you still choose us if you have any time to come back to Da Nang.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team
8/10 不錯
David
多人同遊
2023年4月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff was extremely friendly and helpful right from the start. Pool was being fixed so couldn’t enjoy it but that’s not a big deal. Rooms were very comfortable and spacious
David
於 2023 年 4 月住了 1 晚
Ms. Thuy 於 2023年4月21日的回應
Dear Mr. David,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We are so sorry for this inconvenience about the maintaince of pool.We do hope that you still choose us and stay with us if having any time to come back to Da Nang.Thank you so much and have a good day!Best Regards,Maximilan Da Nang Beach Hotel Team
8/10 不錯
Mario
家人同遊
2023年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le personnel est accueillant, serviable et disponible. Très beau et bon buffet pour le déjeuner.
Mario
於 2023 年 3 月住了 8 晚
Ms. Thuy 於 2023年4月1日的回應
Bonjour Mme Mario,Merci beaucoup d'avoir choisi Maximilan pour votre long voyage et d'avoir pris le temps de nous faire part de vos commentaires.Nous sommes vraiment heureux en entendant cela.Votre belle expérience est un puissant pouvoir pour nous de continuer à améliorer le service.Nous espérons que vous nous choisirez toujours si vous avez le temps de revenir à Da Nang.Encore une fois, merci beaucoup et bonne journée !Cordialement,L'équipe de l'hôtel Maximilan Da Nang Beach
4/10 欠佳
YU BIN
2023年2月14日
YU BIN
於 2023 年 2 月住了 1 晚
Ms. Thuy 於 2023年2月16日的回應
Good morning Ms. Yu Bin,Thank you so much for your choosing Maximilan and taking time to give us your feedback.Your trip seems not to be as your expectation, right?Because it's reflected on your score you gave.If you can, we really expect you to let us know so we can improve what we are not good.We still try our best to bring the best service for the guests so we do hope that.Anyway, thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team
10/10 優異
Shinji
2023年1月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Shinji
於 2023 年 1 月住了 2 晚
Ms. Thuy 於 2023年3月7日的回應
Good morning Mr/ Ms.Thank you so much for choosing Maximilan for your trip.We got your feedback but it will be better if you could share with us something about your ideas.We always welcome you back if you have any time to visit to Da Nang.Anyway, thank you so much and have a nice day.Best Regards,Maximilan Da Nang Beach Hotel Team.
10/10 優異
Kenny Wai Chong
2023年1月17日
Kenny Wai Chong
於 2023 年 1 月住了 3 晚
Ms. Thuy 於 2023年1月19日的回應
Good morning Sir,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We are so happy when hearing that you made satisfied with our services.We do hope that you have any chance to come back here more in the near future.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team with love
10/10 優異
Vera
2023年1月17日
Vera
於 2023 年 1 月住了 2 晚
Ms. Thuy 於 2023年1月18日的回應
Good morning Sir,Thank you so much for choosing Maximilan for your trip and give us your feedback after your stay.We are so glad when you gave us the maximum score which reflecting that you are satisfied with our service.We do hope that we have any chance to welcome you if you have any time.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team with love
8/10 不錯
Sin Bin
多人同遊
2023年1月11日
讚好:整潔度、職員與服務和住宿狀況
convenient and near food amenities
Sin Bin
Ms. Thuy 於 2023年1月12日的回應
Good morning Mr. Sin Bin,Thank you so much for choosing Maximilan for your trip and taking time give us your feedback.We are so happy when you are satisfied with our service.We do hope that you still come back here if you have any time.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Beach Hotel Team with love.
10/10 優異
Simon
親子同遊
2023年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great view, great location, would stay again.
Simon
Ms. Thuy 於 2023年1月9日的回應
Good morning Mr. Simon,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.We are really delightful when hearing that you had nice impression about us.If you have any time to come back to Da Nang, we always welcome you.Thank you so much and have a nice day!Best RegardsMaximilan Da Nang Beach Hotel with love.
10/10 優異
Timmy
2023年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was really nice! Will stay here again
Timmy
Ms. Thuy 於 2023年1月5日的回應
Dear Mr. Timmy,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback.Your saying words is like a state that you had nice impression about us and we really love to hearing that.If you have time to come back to Da Nang, Maximilan always welcome you.Thank you so much and have a nice day!Best Regards,Maximilan Da Nang Hotel Team 3
10/10 優異
Cuong
家人同遊
2022年12月30日
讚好:整潔度和職員與服務
We enjoyed our stay, the room was great and the views are very nice and clean staff are very nice and friendly especially Hâng with excellent service and helpful highly recommended, definitely we be back!
Cuong
Ms. Thuy 於 2022年12月31日的回應
Good morning Mr. Cuong,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback. Your satisfaction is a strong power for us to improve our services to bring the best service to our value guests.If you have any time to come back, Maximilan always welcome you.Thank you so much and have a nice day!Best Regards
10/10 優異
Leo
伴侶同遊
2022年12月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
amazing stay in this hotel. Our rooms were beach front facing, and had a gorgeous view of the beach. Full set of amenities provided. Lots of convenience store and food nearby. The hotel location is very strategic, and if you are adventurous to walk the roads behind the hotel, you can find smaller shops there selling food and drinks at competitive prices.
Started my days with breakfast and a wide variety of food available by courteous staffs
Do drop by the infinity pool at level 22. That's highest part of the hotel and comes with a spectacular view for sunrise
Leo
Ms. Thuy 於 2022年12月28日的回應
Good morning Ms. NgocThank you so much for choosing Maximilan for your trip and taking time to give us your feedback. All of things will be good for you and we are really excited when hearing that.We hope that you had nice memories when stay with us and if having any time to come back, dont forget to Maximilan.Thank you so much and have a nice day!Best regards.Maximilan Da Nang Beach Hotel Team with love,
10/10 優異
Wong
家人同遊
2022年12月10日
讚好:整潔度和職員與服務
不滿:客房舒適度
Excellent bell service and best in Vietnam
Bell service ( Dragon ) is very helpful and hard working. Breakfast staff are very friendly and one of the best team we have encountered in Vietnam.
We are let down by the front desk because she is not flexible enough to allow to check into a beach front.
Early morning always awaken by very noisy and loud rolling sounds. Not sure what’s that and very unusual.
Wong
於 2022 年 12 月住了 2 晚
Ms. Thuy 於 2022年12月10日的回應
Dear Madam,Thank you so much for choosing Maximilan for your trip and taking time to give us your feedback. We are so gale when you are satisfied with our staffs and we are so sorry that the front desk can't help you to change into the beachfront room. However, we would like to understand deeply because of the hotel's policy and she just follow it. If any guests need to change the room type, it will be surcharged for upgrading.We really hope you sympathize for her and us as well.If you have any time to come back to Da Nang, we are welcome you.Thank you so much and have a nice day!Best regardsMaximilan Team with love
2/10 很差
SOOI MEE
家人同遊
2022年12月9日
不滿:客房舒適度
Hidden cost
We are very surprised during check in that we have to pay extra for sea view.
They should have annotated in Hotel.com so that we know this in advance.
Concierge service is excellent and the bell boy/driver - Dragon is very helpful and reliable.
SOOI MEE
於 2022 年 12 月住了 2 晚
Ms. Thuy 於 2022年12月9日的回應
Dear Madam,Thank you so much for taking time to give us your feedback.It sounds not good when hearing that you didn't have nice experience at there.However, we would like to explain that your deluxe twin room and deluxe family room that you booked are no view, just have window. We've rechecked and have no wrong information on your booking page.As the hotel policy, if you need to upgrade to the beachfront ocean view which is higher standard than deluxe, you should pay the surcharge fee. We regret that you didn't have nice impression about us but acctually, we really expect you to understand.Thank you so much and have a good day!Best Regards
6/10 一般
Lan
2022年10月4日
Lan
於 2022 年 9 月住了 2 晚
6/10 一般
My
伴侶同遊
2022年9月29日
The property and amenities too small not like on the website advertising
My
於 2022 年 9 月住了 2 晚
Ms. Thuy 於 2022年9月30日的回應
Good morning Ms. My Duong,Thank you so much for choosing Maximilan and taking time to give us your feedback. It's pity when hearing that you didn't have nice expression after your stay. However, the information about the rooms and amenities is as the reality.Anyway, we would like to say thank you and have good day to you.Best Regards,
10/10 優異
真實旅客
2022年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable with beach views
Free parking included in the garage. Right next to the beach. Hotel was clean and spacious but had some trouble with the air conditioning, it worked but seemed to take a long time to cool down. The bathroom was spacious and bed was comfortable
真實旅客
於 2022 年 9 月住了 2 晚
Ms. Thuy 於 2022年9月27日的回應
Good morning Mr/ Ms,Thank you so much for taking time to give us your feedback. It's great when you had nice impression after staying here.It's better if you let us know which room you stayed so that we know how the air conditioner is to fix.Any way, we would like to express our thank for you.If you have any chance to come back to Danang, Maximilan always welcome you.Thank you so much and have a good day!Best Regards
2/10 很差
??
親子同遊
2022年8月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
고객의 요청이 거부되었으며, 기본적으로 제공되어야할 서비스를 제공받지 못 하었습니다.
- 방 청소 및 물, 세면도구 등
??
於 2022 年 7 月住了 3 晚
Ms. Thuy 於 2022年8月5日的回應
Dear Sir,
The first word saying we would like to say sorry for that experience. We worked back with our front desk office after you checked out. We think that both of us misunderstood what we mean. It caused that unexpected thing like you said. We always do cleanness everyday during your stays, except the guest unallowance. That is the reason why you said that we didn't make your room and didn't fill amanities as well. We filled the water and change the towels. We regret that you didn't have good experience when staying here, however, during your vacation, we try our best o support you any time you need so we would like to sympathize for us and we will improve our service better and better.
Once again, thank you so much and have a good day!
Best Regards
10/10 優異
Jing hui
多人同遊
2022年7月24日
讚好:職員與服務、設施服務和住宿狀況
Modern hotel with an awesome sea view
Jing hui
於 2022 年 7 月住了 3 晚
Ms. Thuy 於 2022年7月25日的回應
Dear Mr/ Ms.
Thank you so much for choosing Maximilan Da Nang Beach Hotel for your trip. We are so glad when hearing that you had nice experience at our hotel.
If having any chance to come back to Da Nang, we are always welcome you all the time.
Thank you so much and have a good day!
Best Regards
8/10 不錯
真實旅客
家人同遊
2022年6月7日
讚好:整潔度、職員與服務和住宿狀況
good location. salty pool.
the hotel is located right opposite the beach. all the food places and attractions we went to were just a short grab ride away. the pool was a major letdown. it had a great view but the water was super salty like seawater. my kids love pools but we only spent 10 mins here in our 3 night stay.
真實旅客
於 2022 年 6 月住了 3 晚
Ms. Thuy 於 2022年6月10日的回應
Dear Mr/ Ms,
Thank you so much for choosing Maximilan Da Nang Beach Hotel for your trip. We are glad that you express your satisfaction about our hotel, food also. It sounds not perfect when hearing that the swimming pool is salty so that you didn't have nice experience during 3 stays. We will annouce the related department to check the water in the swimming pool in order to have solution approriately.
We really expect you to have nice impression about Maximilan and still choose it if having any chance to come back to Da Nang.
Thank you so much and have a pretty day!
Best Regards
8/10 不錯
Sang Youl
2022年6月7日
讚好:職員與服務、住宿狀況和客房舒適度
대체로 무난함.
전체적으로 무난함. 비용 더 부담하고 바다전망으로 객실 예약하였는데 그만큼 전망이 훌륭했음. 날씨가 매우 더워으나 에어컨이 잘 나와 객실내에서는 시원하게 지냈음.
킹 사이즈 침대는 매우 넓어 두 사람이 편안하게 잘 수 있었고. 어린아이 둘 정도 사이에 끼고 자도 될 정도.
청소 상태는 불만. 곳곳, 창틀사이 등지에 먼지가 쌓여있고, 유리창에는 아이 손바닥 모양이 그대로 남아 있는데 오래전에 음식먹던 손으로 유리창을 만진 모양인지 잘 지원지지 않음. 유리창을 닦지 않은지 꽤 오래되는 듯.
조식은 단체 관광객이 들이 닥치는 시간을 피하도록. 엄청 시끄럽고, 자리도 없어서 10분 가까이 대기해야함. 내용은 무난. 일부 음식에서 고수냄새가 나는 것은 베트남이라 어쩔 수 없는 듯.
Sang Youl
於 2022 年 6 月住了 3 晚
Ms. Thuy 於 2022年6月10日的回應
Dear Mr/ Ms. Sang Youl,
Thank you so much for choosing Maximilan Da Nang Beach Hotel for your trip.
We are also thankful for giving your feedback after staying. We got your comments. We will work with the housekeeping department to reflect the cleanness so that we can improve the quality of our service better and better.
We hope you to choose Maximilan if having any chance to come back to Da Nang.
Thank you so much and have a good day!
Best Regards,